Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"flexible in organising"
"took a lot of care"
My experience with Conroy Removals was most positive. Every staff member I spoke to or emailed was helpful and provided correct information. The two gentlemen who delivered the furniture were impressive. We have a difficult site with stairs and our furniture was heavy. The two were very pleasant and professional and worked like Trojans. Nothing was damaged or scratched and every item was in perfect condtion. The deliverymen took a lot of care in unpacking and moving our household. I would give Conroy Removals full marks.
"Excellent service"
Excellent service.
"informed every step of the way"
We had a few household goods shipped from Napier (NZ) to Brisbane. We were informed every step of the way of where our goods were at and they all arrived packaged in perfect condition. I would recommend Conroys to anyone doing a move.
"very easy to do business with"
very easy to do business with. all the staff have been terrific and i would highly recommend.. great service.
"great experience with a removalist after all our horror experiences"
The guys were great and friendly. This was truly a great experience with a removalist after all our horror experiences. Thank you again.
4 Stars
"Efficient and professional"
Efficient and professional service - thank you!
"fully informed"
I felt fully informed of the process of removal from Hong Kong to Australia right from the moment I made the initial call to Swiftrelo, their partner in Hong Kong. The handover to Conroy Removals was seamless and I was totally satisfied with every facet of my contract with the company, particularly their timely communications and flexibility with delivery dates.
"impressed by all the staff"
After using Conroy Removals back in 2014 on my move to NZ I was impressed by all the staff & the way they conducted their jobs from the telephone receptionist , reps, warehouse depot staff drivers & packers when moving back from NZ this year 2016 I did not hesitate to use Conroy Again excellent professional work Would & will recommend Conroy Removals.
"the crew here got off lightly."
I was very happy with the service in NZ but not so much in Aust. I was handed the forms to sign once the boxes were delivered but when I looked at the forms it said that all the boxes had been unwrapped and all was okay. Firstly the boxes were not emptied, I actually unwrapped everything, secondly there were some breakages. I now assume I cannot claim because I had been asked to sign the forms and stupidly not read the small print. If i have paid for unwrapping the crew here got off lightly.
The company was flexible in organising delivery at short notice and arrived promptly as scheduled. Overall I am pleased with them and would probably use them again.
Only slight improvement point would be better communication around charges and billing, but in the end I was able to resolve that to my satisfaction as well.