Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 8,553 reviews

90%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

"seamless and hassle free"

Review for Moving Overseas submitted on 30/09/2016
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Other than the delivery time taking a little while the rest of my experience with Conroy has been fantastic.  Moving can be a stressful time, however Conroy made it so seamless and hassle free

4 Stars

Review for Moving Overseas submitted on 28/09/2016
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5 Stars

Review for submitted on 28/09/2016
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"pretty disappointing"

Review for submitted on 27/09/2016
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Initially all was going well, then delays on pick up and pick up procedure changed. Then on arrival I was charged a large customs fee which even conroys were surprised with as I had a broker... then when the goods arrived to the final destination I watched the staff drop, throw and drag my my possessions inside the garage. Having watched first hand how they handled my things, it explained why 90% of my container were broken or destroyed. This was a pretty short review, there were lots of other issues in between the above, pretty disappointing.

 

Response from Conroy Removals:
Dear Ben, Thank you very much for taking the time to complete our customer review and provide your open feedback. before anything please let us offer our sincere apologies for a poor customer experience. It is most regretful to receive such comments. Your file has been referred to management who will contact you directly to address. Kind regards - Conroy Removals

"well organised and very professional"

Review for Moving Overseas submitted on 27/09/2016
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Great service, have used Conroys several times in last 18 months,on  both sides of the Tasman, cannot fault them, well organised and very professional.

"Courteous"

Review for Moving Locally submitted on 27/09/2016
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Courteous and on time.

5 Stars

Review for submitted on 27/09/2016
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3 Stars

Review for submitted on 26/09/2016
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"made our journey home fantastic"

Review for Moving Overseas submitted on 26/09/2016
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conroy  made our journey  home fantastic we knew our container was safe will always use conroy removals  . The service from beginning  to the end was brilliant.  We personally  think you dont need changes just stay the way you are.

Response from Conroy Removals:
Dear Lucy, Thank you very much for your great feedback, we are pleased to have been a part of your journey. All the best - Conroy Removals

"well executed"

Review for submitted on 26/09/2016
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Thanks for a well executed 'move' very professional and exceeded my expectations. If I had a complaint it would be that I was unable to source in Hastings really tough cardboard boxes for use with heavier items. The ones I found were from a removalist supply company and arrived a bit crumpled....but alas no breakages....thanks again.

5 Stars

Review for submitted on 26/09/2016
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"extremely helpful and efficient"

Review for submitted on 25/09/2016
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Dear Conroy Team,

We thank you for all your assistance and keeping us up to date.

The delivery team, John and Jason were so friendly, extremely helpful and efficient.

Thank you for your services.

Kind regardsPerry & Freddie

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