Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
90%
"Missing carton'
"Keeping me informed at all times"
Keeping me informed at all times with regards to my shipment is a call-out for me. This part of the service is to be commended because of the pro-activeness in which I was informed. My shipment came on time and we were contacted within 48 hours as Conroy handed the responsibility of overseas shipment to local delivery. All in all, I did not think that I will get this level of service but you have changed my mind.
I would love to use your service again at the end of this year to relocate from my rental home to my permanent home locally if this srvice was available. A happy customer!!!
"made it so much easier"
Our experience with Conroy removals was fantastic. Moving counties can be stressful but Sharon made it so much easier for us. We would definitely use Conroy removals again.
"patient and supportive"
Everyone we dealt with was pleasant, helpful, understanding and with a great sense of humour - all of which added to making our move less stressful. Ours was a protracted process but during this time Conroy were patient and supportive. In addition the arrival and delivery of our goods was straight forward and hassle free so obviously Conroy Removals handled the necessary Customs paperwork perfectly. We would not hesitate in recommedning Conroy Removals and wish them all the best.
4 Stars
"Made moving very stressful and hard"
Took 16 weeks to arrive. 2 items damaged. Poor communication. Made moving very stressful and hard.
"pleasant, polite and very careful"
Communication through customs great, delayed response with delivery time, but in the end a quick delivery time. On the spot removal men wonderful - pleasant, polite and very careful.
"communication was slack"
The packing up from Perth was fine. We helped, which I didn't have an issue with. But from then on communication was slack. There was an issue with the computer system so after a month I emailed to ask how the move was going. I had an update to say when the container should arrive in nz. But never received an email to confirm that it did arrive in nz, I had to send an email and ask. Sent another 2 emails hoping to get a date to when my gear was going to turn up. Finally got a response. 2 days before it was due to arrive I was told that they had the wrong location down on their paper work and it was going to be another week. Even though a week before I had sent my delivery instructions which clearly stated my address and location. So proof that they didn't double check and confirm address. my gear is suppose to arrive today, but it is already 10am and I haven't heard from anyone. So I don't even know if it is going to turn up. It has been 10 weeks since Our stuff left our house in Perth. I was told it would take 6-8 weeks. The only reason we choose this removal company was because they came to our house to do the quote. I wouldn't recommend this company.
"otherwise the whole experiencec was very good"
There was a table badly damaged which we thought really should not have happened if the table was packed more carefully - the same is the case for a few pieces of china and glass ware - otherwise the whole experiencec was very good - thankyou.
4 Stars
"pleasure to deal with"
From Sydney to Dunedin I felt very comfortable that my car and goods were in the best of hands. Everyone I dealt with from sales, the office, removalists in both Sydney and Dunedin were a pleasure to deal with. I would recommend Conroys to anyone thank you 
Missing carton which has not been resolved between removalist in singapore and Conroy. Both parties are claiming no wrongdoing which makes it very distressing, given that carton had family portraits etc.