Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersExtremely Professional
Lots of my China crockery was broken. Glass of the display cabinet was broken.. My tall ceramic lampshade was broken. Leather sofa was torn.
Things were not packed correctly. One of the beds cannot be assembled due to missing pieces. They just left it and went saying it was not their job to reassemble.
when I booked and paid for the service in Auckland it included everything.
Very disappointed to say the least.
The Service Was Amazing
The service was amazing. We have now used Conroy's three times and each time we have been extremely impressed. Can't recommend any higher.
Just good people answering questions and being clear and trying to help.
I paid for a service and spent so much time coordinating on behalf of Conroy with Qantas Freight. Then was told after all the coordination and good faith being showed to Conroy that if an outstanding balance of a couple of hundred dollars was not immediately paid, my items would not be delivered. After all the constant phone calls and coordination on behalf of Conroy, there was a better way of approaching the situation.
The only good experience of all of this, was the delivery driver who even offered to come back and pick up my cardboard free of charge. He knows something about customer service. Certainly don't let go of that guy anytime soon.
Very Professional, Flawless, And Friendly
Referring to our recent Air Shipment from US to Sydney, this all went very smoothly - we were regularly informed of progress and the delivery itself was very professional, flawless, and friendly. Thank you.
The man who delivered was friendly and courteous. He helped me locate the large piece of furniture being delivered into the space that I wished it to go and helped me remove the packaging and took it all away with him.
Great Communication
Great communication from Trinity kept us updated at all times.
Very good storage rates after clearing customs and delivery date to our destination was met by Conroy removals.
Unloading of our items was professional and efficient by the crew.
Please thank all the Conroy Removals Team that assisted us in our move.
Well done Conroy.
I Would Highly Recommend
Outstanding from Janelle in the office to Justin coming around and doing the quote..To the lads Darren and Leon packing our gear.They have all be very professional and efficient.They have really reduced the stress levels of moving Internationally.
I would highly recommend Conroy to anyone.
A Great Experience
So helpful and friendly. You all went out of your way to keep us up to date and provide information. A great experience, thank you.
Awesome service on Delivery
This was a really nice service. all my things were safe and perfect, communication was great and they delivered to doorstep, I didn't have any hassle. But it took so long. I know it can take time. but more than 3months i did not expect.
The two staff who did the move were extremely professional, polite and respectful of my belongings and properties. Even asking to use the toilet and water from the tap. No complaints about the stupidly steep driveway or the stairs to get my stuff out. Legends