Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersGreat Service
Generally happy other than damage done to a furniture piece, apparently by having too heavy a weight upon it. Although insurance cover taken, the damage has been assessed as under the excess amount so i have not made a claim.
Friendly And Helpful
The guys that delivered our things where very friendly and helpful. It really makes a difference when you have people like that
All round very happy with our experience from the pick up & packing to the storage, then the delivery & drop off to our new place.
The crew that did the pickup & packing and the crew that delivered were all very courteous, friendly & careful with our possessions & property.
We have no hesitation in recomending Conroy Removals for your moving and/or long term storage if required and would definitly use again if required.
Smoothly Operated
All proceedings were smoothly operated! Repeated information about them was forwarded via email. The greatest delight was to meet the caring staff Helena. As time is money, she couldn't spend much but succeeded in handing on a satisfactory experience of customer care. Thank you!
Everyone was very knowledgeable and great to work with.
First Class Service
The service from Conroy has been first class. From the moment I spoke with members of the Conroy team in Australia there was common sense information shared in a friendly and reassuring manner. Conroy uses a great electronic system and yet it was also very easy to speak to a representative whenever needed. The packers turned up on time and were extremely professional, hard working and respectful of our goods. We felt confident our goods were in good hands. The communication from the team on the NZ side has been just as strong and genuinely helpful. Currently our goods are stored with Conroy and we are looking forward to receiving them soon.
Efficiently And Professionally
A splendid service from Conroys who dealt with our personal effects from the UK, they dealt with it efficiently and professionally but most of all with such a friendly manner. We received SMS notifications every step of the process. In particular we would like to thank Izzy at the front desk, the Warehouse Supervisor and Staff member for their patience and support. We really appreciated it. You are the best! Would thoroughly recommend Conroys also for their economical storage and secure warehouse.
Disappointed
I paid for packing and my items were just left on the plastic bins and put in box they were not packed as I have paid for . Disappointed.
I was very pleased with the level of customer service, from dealing with your Queensland office staff over the phone and via email/SMS messaging, through to your delivery driver James, who was friendly, courteous and efficient. The only (minor) criticism I have was that Viking International (New York) didn't specify who their Australian shipping agent/partner was, that would be handling the final delivery of my cosignment to my Melbourne address. So I was a bit surprised to get emails from Conroy's "out of the blue", and was worried that it might have been an email scam! But after Google searching the company, and making contact with your Queensland office, that was all cleared up for me very swiftly. But in every other respect, I was very happy with the service I received - thanks for getting my boxes to me.