Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersSo happy with totally everything!!
The only issue I had was having to waiting for removalist for hours as they were running late in Hamilton and Melbourne. Not a major issue as they had informed me of their significant delay.
I thought you guys provided a great service, well priced, all the staff I dealt with were great. I will and have reccomended you.
The part that could be improved was when my things were due to be collected, I had a friend go to my house to be there when the movers came to pick everything up. The movers had called to say collection was at 10am. By 10.45am she hadn't heard from them, she had called twice with no answer. I called the office 6 times and the calls went through to a voice mail service that I was told later that person wasn't in the office that day. I had also called and pushed the different extensions to try different people and it still went through to the same voicemail. I finally got through to someone who was in the wrong department who told me pick up was scheduled for 11am. I asked her to come back to me after she got in touch with the movers. They finally arrived at my apartment at 12pm, my friend had been there since 9.45am. It was a really poor experience.
However, like I said, everything else was gfreat.
Few Hickups in the beginnig and when delivered they did not have enough team members available resulting in all our furniture having to stand in the house unpacked for the weekend. We eventually decided to unpack boxes ourselves, which was not nice. Damage was minimal! Well done
As we could not fly to Australia because of Covid 19, we were very impressed with your service of packing up the goods from the garage where they were housed in Tewantin, Queensland and transporting them to Brisbane for shipping to New Zealand. Also every person we dealt with by email or phone was very helpful in both Australia and New Zealand. A++++++++
Highly Recommended! Excellent service, packing and painless relocation. Everything arrived accross the globe as it was before it was packed. Very Impressive!!!
Awesome as usual
Poor at communication,
Everything is wrapped amazingly so fair that i have i unwarpped
It was a lovely experience dealing with Jaymee Lorenz! She was very helpful, polite and a pleasure to deal with. Explained things very well and went above and beyond to assist with trying to locate certain boxes for our shipment for finding our passports! The 2 men that came to pack and wrap our belongings were very fast and efficient. Quite impressive!
Was very impressed with the quality of packing and the communication, service and delivery.
Thank you so much for the handling of my shipment, i've been really pleased with the whole process.The service provided was outstanding; from the first quote through to the confirmation on when my delivery was set to arrive.
Customer Service and Communication - A* = prompt with answering any questions and continuous updates about my shipment throughout. Removal - A* = arrived on time and handled the shipment with careDelivery - A* = arrived in sound condition and very punctual on deliveryAdministrtion - A = a fair amount of warrented paperwork required, but simple to work through.