Customer Reviews for local
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again92%
Of clients surveyed said they would recommend Conroy Removals to othersStress free move and the guys were awesome
Service was excellent. I was kept informed all way through and the two men who moved my furniture were very good. Most grateful to all.
(1) Generally very happy with the job and work done by Conroys in moving my home.
(2) All part of Conroys: from sales; to drivers and loading hands; were very responsive to my enquiries
(3) Disappointed that pick up and delivery locations were not adequately surveyed for access - this risk was not well managed in my view (for either myself or Conroys)
(4) For the pick up, there were 2 men: the driver and the loading hand - the driver was doing intentory and labelling most of the time, which left a single loading hand to load the vast majority of stuff by himself - this, in my view increased the risk of damage to my stuff and injury to the loading hand.
(5) The biggest problem I had is with the labels used for inventory, which can only be removed with considereable time - the removal of which is causing some damage to some of my stuff. These labels are stupid, in my view - they take 5 secs to put on and 5 to 10minutes to take off (it takes 8 to 16 hours to take off 100 labels). The adhesive is one issue, but the paper backing of the label is a bigger issue - it is so thin, it almost impossible to remove without tearing.
The guys were absolutely amazing. They were so careful and patient with our furniture and us. Thank you
Crew on the day were great, the most polite and easy to engage with crew we have seen
A frustrating experience. We were told the afternoon before that the removalists would arrive between 7:45 - 8am however, they didn't arrive until 12:45! This 5 hour delay meant our vacate clean had to be postponed causing distress for all involved. It was not the removalist's fault, it was the incorrect information given by admin. The online forms & dealing with 3 different people ( sales, removals, storage) & all of their emails was ridiculous.
Quality service and nothing is too hard attitude.
Good communication with administration staff and movers - email and phone. Made sure I was kept up to date and checked in to confirm arrival times. Removal and delivery process timely and efficient. Courteous and helpful movers.
Fast and efficient removal of goods...in and out within 90mins. Do prefer the standard pricing for the selection of goods.
Brendan and Jack were great! So helpful and lots of commonsense:-)
thank you for making a stressful day less so .
YES!!! Absolutely, the guys that loaded and moved my stuff ( in Townsville) were great, they were friendly and they did an amazing job! Well done Lads. I will most definitely recommend Conroys to any of my friends and colleagues who are needing a removal service. Good pricing too!! :)