Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent
Super easy and everyone was delightful to deal with from start to finish
So far so good. our furniture is in storage at Conroy's Napier.
Conroy removals should work around the client's timeframe. For example I gave 8 days notice on my move in date and Conroy removals couldn't accomodate and actually required further funds to complete the move on a Saturday.
Anything Conroy Removals take apart or adjust should be put back as is. For example I had two bikes where the handlebars were adjusted. These should have been put back as normal after the move but they weren't. Also Conroy removals took apart a cabinet and didn't put it back together when delivered to site
Conroy's communication and pricing is clear and easy to understand. Their team are kind and effective.
Customer service was brilliant, but many of the antique plates (dated circa 1400s) were broken in transit. Most plates had a single piece of newspaper around them, for a journey of many months and many kilometres, and one plate had no packaging at all. I understant that these issues are entirely with the Dutch entity that packed the pieces, but would as a result not use or recommend Conroy Removals to others.
Professional
Isabella was great with communication about my goods. She kept me informed of the status. She was kind and patient while I struggled with the shipping company. The gentlemem who delivered my goods to my home were wonderful. They took great care with my things and were very professional. Many thanks to Conroy!
Fantastic service!
Excellent communication and service. Made the stressful move, a smooth process.