Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent!
Easy Process
Conroy made the whole process easy. They answered and reassured me with any query I had. The customer service I received was excellent.
Well Executed
Well executed
Conroy's provided excellent service from the moment I contacted them. Their quick response helped me book removals within days and their pricing was extremely reasonable. On the day of the removal the Conroy guy's were outstanding, they turned up early so they could set up the truck before they began loading it. They were very careful when handling my belongings, were extremely polite to the neighbours (who constantly needed the truck moving - the road is really narrow), and they also had a great sense of humour. I would definitely recommend them.
Communication could have been better. A lot of uncertainty regarding the delivery dates.
Insurance cover was very expensive and not raised until freight had already been paid for.
Bike had some dirt on it which cost $400 to clean. I wish it was advised prior to shipping that this needed to be 100% clean to avoid this.
The people I was dealing with were all generally pleasant and helpful.
Exceptional service from everyone on the packing and delivery days. Could not fault your on the ground staff, they were polite, friendly, helpful and willing to do anything to make things smooth for us. Thank you so much!
Due to being consolidated freight the household effects sat in NZ for atleast a month. The total time from pickup to delivery was mid January to early May. 3.5 months. The moving people in NZ for Pickup and the delivery people in Perth were excellent!