Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersThings I am very disappointed about:
My delivery has been delayed but there is no notification or any explanation about that until I called the date before the scheduled delivery date. I need to call 2-3 times afterwards to chase up an explanation and any potential delivery schedule.
On the date of delivery, the delivery has been late for an hour without notification e.g., no text or call me after 15-30 minutes of the scheduled time about the late. Because of the late, I was late for work.
Things I am happy with:
The workers and staff are nice and friendly. My stuff are in good conditions.
We had 5 pieces of chine broken I am not sure they are of significance value to worry about. The delivery men were quick reliable & curtious as were the office people I dealt with Thankyou
Very good service from beginning to end. Great communication and the shipment arrived ahead of time which was very helpful for us. Thank you.
Very professional and friendly staff
There were some issues with conflicting and misinformation and lack of liaison between the overseas agent and Conroy Removals regarding what documentation, customs' forms and fumigation was required. That was quite frustrating as the shipment was quite urgent and I planned well in advance to counter any delays. It took a month to get the goods through customs and quarantine inspection in Sydney and delivered which seemed lengthy. (There were Easter public holidays in the midst of that too)
Friendly and professional team. Always kept me posted on the shipment status that put my mind at peace. Delivery team was on time and helped in placing each item exactly where I wanted. Great service and I would definitely use them again...!
Excellent smooth transition of goods from NZ to Australia
Great work from the whole team. Thanks
I have used Conroy Removals for 3 separate trans-tasman lifestyle changes and I would never consider anyone else as they are the best ie great value plus end-to-end service is 2nd to none (recently I just moved back to Sydney and had to keep my stuff in storage for c6mths as it took that long to find a rental but they looked after my stuff and then delivered on time & date required for my new place no problems!) Highly recommend as they have never let me down!!