Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersThank you for bringing our goods safely to our new home and for your kind and consistent service along the way. You made a stressful process worry-free.
Great communication and service.
Great customer service! Just took a long time to arrive but otherwise no issues
I was disappointed with the lack of communication from the Perth team, but very impressed with the friendly efficient delivery guys that offloaded our furniture in Hervey Bay, both these guys had excellent customer service skills and were very friendly and effcient.
Really good communication from both countries; excellent customer service & affordable. Would definitely recommend them & Willis use again in the future if need be .
please note -- this review is for the 'delivery service of my boxes from Melbourne to my apartment' ONLY!
i am far less pleased, in general, with the condition of my shipment INSIDE the boxes! i am only half-way through the unpacking process, but have already discovered substantially greater damage than i expected. this has been reported in much more detail in my (interim) notice of damage to Kristina Haring (Corrigan) and Helena Tuimavave-Clarke (Conroy) via my 18 April email.
Overall am glad that most of our things arrived undamaged. I was pretty concerned that the guy who packed us in Dunedin was only 1 guy by himself, for a couple of reasons the first being health and safety, lifting heavy items surely must be done by two people, we had a front loader washing machine which is very heavy! Yes, he uses a trolley but still. Another reason why two people would be better is because of how long it took him to get things done, we only had a part container and he was at our house for over three days, he spent a long time packing. Some of the packing he did was not at a good standard when I was unpacking I was shocked to find photo frames in a box without any wrapping around them, unfortunately, some of our artworks were damaged because of this, frames that have rubbed and dented, smashed glass etc. Our record player has arrived damaged also, I am yet to see if it is working but it wasn't packed well and has some kind of sandy dirt on the inside of the cover, not sure how this happened. One box of my LPs arrived really smashed around and taped up, lucky no broken records but definitely smashed cases which will devalue my collection.
On the other end in Adelaide, I had a father and son do the unpacking, they took about 1.5 hours to get everything in, and in great placement, assembled the bed and couch. They were top quality! They were both really nice and professional and I couldn't be happier with their service.
Communication was mostly really good, only gripe would be the amount of time it took between having the goods being cleared and a delivery date being arranged. The delivery was made the following day when the call was made which I was very impressed with.
Harrison ans Justin did a great job with our move.
Thank you, such friendly and helpful staff!
We moved from Opotiki, Nee Zealand to Wagga Wagga NSW. the move was smooth without any issues at all. Both the Pack and Unpack teams worked tirelessly and with much respect to our possessions. Thank you to the Conroy Tem for making our relocation so easy!Kerry and Hamana
While I have given good feedback. My bed head was ruined by the team who did the uplift which I am not impressed about and the lack of communication regarding where my stuff was at was also not what I expected