Customer Reviews

I feel our belongings were handled far too many times. As expected goods were jam packed into the container for every available space to be filled. That being said naturally that would happen, however no care taken for placement as dents were made on 1 of our fridges, entertainment unit backing was broken like it had been kicked. Outdoor table frame was bent in 4 places like heavy boxes were placed on top with stuff put underneath to bear the weight. 1 leg was damaged thru being pulled possibly when dragged & God knows where the glass top ended up, as I watched them wrap it separately but it never made its destination. Dresser leg was snapped off because it was trolleyed into place not lifted, like we have moved so many times before. Communication at the start of our journey was poor. At destination was slightly better. Fail to understand our belongings are in your hands & yet if we do not insure thru you because of your ridiculous prices, and our goods are damaged or lost whilst in your care you are not liable??? You harp on about professionalism, but have such a big step to get there. It's like purchasing something in a shop and if it's broken you can't take it back tough luck. We have moved domestically soo many times ourselves and have packed everything ourselves with care and know how it's done. This being the 1st time using a removalist because we had to, just watching so called professionals have no order in placement, we knew it wasn't going to end well.

Despite travelling halfway around the world, the pallet delivery was bang on schedule and everything was unloaded directly into the house in 15 minutes without any damage. Very impressive.

When we booked through Conroy we were told that our furniture would take 10-12 days to get from Brisbane to Perth.  2 weeks later I called to find out where it was, my partner and I left messages but know one would get back to us. Eventually was told a date (3 weeks after pickup ) the day came and gone. I called, they said another week. I spoke to 2 gentleman Gary and Lee and they were so helpful and went above and beyond to help a very fustratsted women out. The removalists that dropped it off at the destination were great and the ones that picked it up. 

I was very happy with everything from first phone call to the guys care and effort in dropping it at our place . Highly recommend your company thankyou so much