Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersClear instruction on what to do and very customer friendly tracking page. The delivery persons on day were very professional and efficient.
Great service and would recommend others but anxiously awaiting the two missing pieces from our shipment. My toolbox has the greatest value well over 20k worth of high quality tools and was really the only reason I insured the shipment and to learn it was not sighted at this end when container arrived, I am very concerned. Please help.
Thank You
Appreciated the regular updates on progress through the customs & quarantine process.
I am very happy with all of the service supplied
Staff were all very helpful and polite
Thank you very much for your help in getting our shipment to France. Overall we were very happy with the service, the organisation at the French end was excellent. Our only feedback would be that we felt communications with your operations department in Brisbane and their supply of information to France could have been better.
The removalisits who unloaded my goods worked extremely hard on a very hot day. They were excellent. However in unpacking goods, there were a few unwelcome surprises. Most of my things were well packed but unfortunately some boxes were thoughtlessly packed and very haphazard. This resulted in finding an old family heirloom, a piece of Australiania broken. I was distressed to see it had been placed at the bottom of the box, had a heavy object inserted inside it,. The opposite of what you'd want. A few of my older objects arrived with ends chipped off. I think the packer must have thought their age meant it didn't matter rather than more care should be taken. Some furniture arrived slightly damaged. Luckily the majority of things arrived intact ...though I haven't finished unpacking yet. The things from my dressing table seemed to be just thrown into a box and jewellery spilled everywhere. So some good things and bad things. It's just a pity that the things that were broken also had sentimental value.
"Pending" is the most annoying word, and that's pretty much what I saw on every email without an explanation. The items I shipped from the UK are dear to my family and I and really would have loved for the service to have been a little more personal. It was all very black and white and to the point. A couple of my emails weren't responded to either. However...the actual dude that deleverd our shipment was delightful. Unfortunately Conroy can't take credit for him as he is a contractor. Other than that, ok service.