Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersHighly Recommend
From my first point of contact with Conroys, they were most helpful. They kept in contact with progress from start to finish. I would definitely use the company again and would highly recommend their services to anyone else.
So attentive!
The whole team were really great. Stephen was fabulous with timely communication updates, the automatic website communication updates were really helpful too. The teams on the delivery day were friendly and efficient, and really helpful too. James (Jimmy), and Josh were there first for the main drop off, and were wonderful, then Sunny and Crumps popped by later to pick up rubbish - they also helped reposition and were keen to offer any assistance I still needed. So attentive!
I would definitely use Conroy again, and will certainly recommend the service.
Boys worked hard, diligently and carefully.
Amazing customer service
My situation was a tricky one but the help I received from Janelle in Melbourne was the most amazing customer service not only did she make the process as smoothly as possible she guided me through entire process, once Susan stepped in she followed the exact same customer service, very helpful, very kind and caring. Conroys made the shipment so easy I would say for myself. I would highly recommend Conroys to family and friends. Best customer service, best help and so happy with everything. Very quick aswell, I was well updated through out so I didn't have to question anything! Thank you!
Super efficient
A big thank you to all 3 guys that helped us move. Super efficient and friendly!
Good Communication
Good and friendly service and good communication. Movers provided exact time of arrival and worked very efficient.
All of the communication and packing process in Australia was great. However when our belongings arrived at our address in NZ there were pieces of furniture and a few of our boxes that were damaged and had scratches. 10 boxes were left at the depot when they came to deliver our belongings the first time so we had to organise for someone to be home again for a second delivery the following week. When the second delivery came Conroy left all our belongings packaged up and didn't remove any of the boxes or packing as they were meant to do because that was the service we paid for. Now we need to dispose of all the packaging ourselves. We have been in communication with the NZ depot team about 2 boxes being unaccounted for early last week but we still have not received a reply.
Very easy!
The Conroy team were so professional, friendly and helpful. I cannot thank them enough for making a hard experience feel very easy! Would definitely recommend them again.
I am a little disappointed with the damage to my fourth generation glory box which I am awaiting a response on. I also found a broken glass but otherwise everything was well communicated and timely.
It would have been good to have two people off load the goods as I was left to help with boxes that were far too heavy for me to lift
Good service. Only hiccup was receiving my stuff a day later. Otherwise was good.
Amazing
Steve was excellent with his communication and true to his word. Loved the willingness to help collect the boxes after we unpacked. Also the mover (Sunny and Cubs) were amazing and made the experience very pleasant.
Thank you for everything and you guys will now always be my moving company of choice.
Excellent service as usual, goods delivered ahead of estimated time frame