Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others4 stars
5 Star Review
Excellent to deal with
Conroys have been excellent to deal with and provided great value. Our house was packed up (Auckland) on the 16/12/24 and was uplifted on 17/12/24. We had regular updates via text and email. The shipment arrived in Sydney on 29/12/24, cleared customs on 9/1/25, cleared quarantine on 20/1/25. Our stuff was finally delievered on 5/2/24. Our only suggestion is to improve communication from the Sydney side of things. We had to phone and email numerous times after the 20/1 to try and get a delivery date as there was no further communication from the Sydney office.
Impressed with Conroy from start to end
We were thoroughly impressed with Conroy from start to end. Regular updates and clear guidance from the office team. A huge thanks to Solomon and Jamie for their efforts on delivery day. Despite the 6th floor flat, the guys were incredible. Most of all, they were incredibly respectful, patient and worked insanely hard to get our stuff into our flat safely. We couldn't thank them enough.
Move went exactly as planned
So very happy with Conroy Removals. Relocation of my elderly mother in aged care from Melbourne to QLD was a daunting challange but the staff at Conroy were amazing. Everything was so well co-ordinated and the move went exactly as planned. The guys did an excellent job packing and loading. The cost was also much lower than I expected.
Thanks to everyone at Conroy Removals for a job well done!
4 stars
It was confusing that the initial quote did not include insurance, however I appreciated being notified my order did not include insurance and it was easy to add on. Most of my plastic storage boxes were delivered with broken lids - seems to be broken due to too much weight being placed on top. I asked about the bed being constructed when a representative called to confirm delivery time - construction of the bed was confirmed by text. I was not home for the delivery and the bed was not constructed. Everything else was very smooth and easy and delivery was quicker than expected.
5 Star Rating
Minor annoyance was that an external house light was accidentally broken during removal of furniture.
5 stars!
5 stars!
We'd 100% use Conroy Removals again
We immigrated from London to Melbourne and sent a giant shipping container with all of our wordly belongings. Conroy Removals completely managed the delivery on the Melbourne end and performed an absolutely spectacular job - from notifying us that the shipping container had arrived, through to when it'd be delivered and the three friendly guys who helped us shift and unpack everything were fantastic. We'd 100% use Conroy Removals again. Thank you!!
Very cost effective overseas moving company
Very cost effective overseas moving company. Prompt customer service team that will respond to your queries efficiently. Delivery, packing, removal staff were friendly and great at their job. Thanks team.
Felt like family members who helped us move
What a wonderful experience working with Conroy! Great communication, efficiency, and people skills! Robert, Tylor and Janelle were amazing and eased all our concerns. Felt like family members who helped us move. Thanks to you guys for amazing work.
Some delay. Warning re Xmas decorations would help.