Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others2 star review
Great service from start to finish
Great service from start to finish. Very efficient and friendly, great communication every step of the way. Highly recommend.
5 Star Rating
5 Star Rating
3 stars
Great start to the moving journey, however a clear disconnect from origin to arrival. Origina stated they would handle certain things and then upon arrival I was being followed up for documentation that I had already provided to origin team. The delivery nearly left without confirming how many items there was meant to be.
5 stars!
There were some frustrating times but not all in the control of Conroys and so with border and custom obligations.
Electronic digital forms would be a great advancement and maybe an app to help the customer through the entire process.
100% recommended
V good communication and delivery well on time. 100% recommended.
5 Star Rating
Delivery time from Australian custom, Conroy took longer at least 2 weeks than we were advised., hence our effects were delivered on 23 Dec. 2024, 2 days before the Christmas break.
It caused a bit of inconvenience to do all the unpacking before Christmas and visitations of families and friends were restrictive.
5 Star Rating
Excellent in all respects except for inability to get phone answered in Auckland during repeated calls.
The communication between the different partners to each other and myself was very poor. On many occasions I had to call or email them to understand where my belongings were, and they never informed me that my freight was not still in transit because they needed more information from me.
Many people were involved, it was all very difficult to know whom I needed to contact next. If I hadn't chased all of this up it would have taken even longer than the 3 months it took. Sending me multiple invoices, some duplicates but from diffferent contractors.
Do not use CONROY REMOVALS. I am now only giving feedback because my goods eventually got here.
Brendan
5 stars!
5 stars!
Have completed review and posted review to Google review of how appreciative my wife and I were with the team both in NZ and Aussie...
Delivery is delayed.