Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others1 Star Rating
Friendly and helpful
The team that delivered to us were amazing. So friendly and helpful. They managed the other residents in the building as well when they needed access, always polite and helpful. Thank you.
1 Star
I have been waiting for nearly 6 weeks after my arrival date to NZ mid October till early December and have not got my vehicle or furnitures. Renting car weekly 500 dollars, sleeping on a mattress on ground, using public washer machine to wash my clothes, need my work equipments in boxes. Such a messy situation.
A great job, many thanks
Conroy handled the Australian end of our move from the UK to NSW and did an excellent job. From handover to delivery we were kept informed and we were even able to track the container to its arrival in Sydney. We were kept informed of progress with Customs and Quarantine, and delivery was arranged promptly after clearance. Delivery was handled very professionally and thoroughy, ensuring that all items were checked off against the inventory, and any issues noted. The delivery team were very supportive and helpful in off-loading to the right rooms and helping with large pieces of furniture. A great job, many thanks to the whole team.
I would 100% use you again
You guys were awesome - I never had to worry about my things. You were super friendly and helpful - letting me know with email updates what was going on with my stuff so I never had to feel anxious about it all. I would 100% use you again. My stuff arrived early which was great and everything was in order and in good condition. Thank you for your great service!
Courteous, careful, hard working
The two men who physically moved our belongings into our apartment were excellent. Courteous, careful, hard working. Nothing was too much trouble.
Was very smooth and made very easy by your team
Second International move and this was very smooth and made very easy by your team.
Took great care with everything
Krump and Darren did a fantastic job of moving our belongings into storage and took great care with everything. Thank you.
Recommend them to anyone needing to complete a move
The team at Conroy Removals were excellent. Nigel was extremely helpful in booking the move. We took the packing option, and Harold was a champion packer, getting everything packed and labelled into boxes in 3 hours, which I am sure would have taken me days to do. Joe and his team were super efficient in the uplift to load everything into the container, and then again when unloading at the destination. Everyone was super friendly, professional, and courteous. They took the requisite care of all of the items being moved. I would absolutely use them again and recommend them to anyone needing to complete a move.
The movers were very friendly
They kept us informed from the moment our shipment arrived in Australia until it was delivered to our home. The movers were very friendly.
Since middle July, date of goods taken from my house, I still haven't received any information of where's my stuff and always getting pushed week to week .
I was charged also 2000 dollars more by you guys ...
Packing and receiving our furniture was excellent
The only concern was the delay of the container due to shipping issues of ocean carrier. Packing and receiving our furniture was excellent, minimal damage (2 cracked soup bowls).
This is largely a criticism of your partner in the UK, Pickfords. But although there was some small print about "additional fees may apply" they did not give any meaningful information about the cost and so the additional $400 customs fee was a surprise. This was for one suitcase. A process which takes 10 minutes at an airport apparently takes days and costs hundreds of dolars when sent by sea. I would advise anyone with a small amount of goods to just go by air. It works out cheaper when you include the customs fee and avoids the months of lost time.Shipping by sea also involves much more pointless paperwork for these relatively small items. Would not recomend.