Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent with very good communication
5 Star Rating
4 Stars
Would 100% recommend Conroy's
Fantastic team, who were caring and efficient from start to finish, from the office to the crew who did the move. Would 100% recommend Conroy's. Also love that they come back and collect the boxes and paper.
Good job
Late to pick up due to short staffed, then driver got lost. Apart from that they did a good job with the stairs on a very hot day.
Very friendly and professional
Conroy Removals were excellent for my move and my partner's move from separate locations into a single new house. We originally got a quote for a potential trans-Tasman move, which didn't eventuate but we were so satisfied with them after multiple horrible move experiences, that we used them for our domestic move. The movers were very friendly and professional. The move was well priced, quick and we had no damage to any of our items. Highly recommend these guys.
1 Star Review
The communication was miminal and there were delays. Several valuable items smashed, furniture and paintings broken. Washing machine not connected. I have no idea what to do here so will now need to get someone in. More exspense and delays with insurance. Packing was dismal.
Excellent service
Excellent service.
100% great
For us, you were 100% great.
4 Star Rating
Haven't finished unpacking yet, but of what I have so far, several crockery items are broken.
1 Star Review
I am extremely disappointed with the handling of my goods during the recent move from New Zealand to Australia. Despite clearly marking several boxes as Fragile, it was evident that this instruction was completely ignored. Few of these boxes were stacked upside down when the door of the truck was opened before unloading to the house. As a result, I discovered numerous broken glassware items upon unpacking.
To make matters worse, several electrical appliances that were in perfect working condition prior to the move are now non-operational. This has created an added burden, as I have had to go out of my way to source repairers myself in order to process insurance claims. The insurance process itself has been unnecessarily time-consuming and frustrating, requiring me to spend countless hours documenting damages, locating qualified service providers, and waiting on assessments.
For a professional service, I expected a far greater level of care and accountability. Sadly, this experience has left me with broken belongings, wasted time, and a great deal of frustration. I hope this feedback serves as a reminder to the company to treat customers’ property with the respect and care it deserves during international relocations.
Best service and cost effective
Could improve on the delivery time. But best service and cost effective.
Consultation with the team was excellent with very good communication throughout. After opening all boxes I found no damage to any personal effects which was pleasing.
Issues getting shipment into country were a result of Fiji policies etc. During this time I had constant engagement with Melinda who was very helpful in trying to chase everything up.