Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersThanks
Excellent service leaving Australia but here in New Zealand is a totally different situation. Very very poor communication I.e returning phone calls is not in their vocabulary. They have lost part of our consignment I.e TV and sound bar system and show zero concern.
Appreciated.
Appreciated the communication updates and prompt delivery.
Efficient
Efficient, good communication and did not mind answering all my 'silly' questions. Pleasant staff who were quick to unload, and my furniture etc arrived in good condition.
Service was good during pickup and delivery BKK, once in customs in BKK they said it was cleared on the 12 July but held up because the delivery address was incorrect and had to pay import duties (thai nationals don't pay if they have passport and spent time in aus)
When eventually it did go it didn't arrive on the day and they said next day, next day truck had a accident and had to wait 2 more days, when freight arrived and after unpacking found 50% of the boxes had been dropped and crushed in the corner (probably transferring from one truck to another on the side of the road)
On arrival opened the boxes to clear for insurance and every thing was OK on top but after many hours of emptying boxes to find a lot of items were broken some expensive and heirloom items,
Very disappointing
Professional
Excellent service, professional
Excellent Service
Excellent service from start to finish, always contactable and very friendly staff. Kept me totally informed about my delivery coming from the UK. The delivery guys were very friendly and helpful. I wouldn't hestitate to recommend this company. Five Star service.
The communication was good until the very last step when the truck showed up at our house without anyone telling us. We had to scramble to rearrange our lives that day too accommodate this shortfall.
Great
On the day, Donna was great and the flow of information leading up to the day has been really good. We have chosen you to do our interciry house shift too. Much much better than the experience we had with Allied when we moved here. Your communication and care and ability to follow instructions leave them in the dust.
Loved the text message updates, really handy for checking the status of my shipment. Thanks so much!