Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersSharon was great to deal with and coordinated professionally with Elite (Beth). The unpacking process was fast and efficient. There were some chips and dints in my furniture, but nothing too major. As a point of improvement I would have preferred not to have 6 staff members reassemble my bed in my upstairs bedroom in light of the social distancing requirements but note these are extenuating circumstances.
I repeatedly advised I needed my goods to be cleared in Italy. Regardless they were sent to Rotterdam where they are now stuck. Even before the borders closed I had the chocie of paying $1000 to clear them there; or tto change my residency status in Italy to have them cleared in Italy where I have diplomatic status. As a resultt I have nothing, I will be paying storage. And I still have to decide how to cover the extra cost, and find ways of changing my status in order to get my goods. I AM SO ANGRY. I have the screenshots of my repeated requests, and the assurances from all the COnroy staff that it will be cleared in ITALY. I have also let you know my predicament, and have yet to have anyone offer assistance, or any compensation.
Everything appeared to go well over the two days of packing. I cannot say for sure how well things were packed until we open them at the other end. But my interactions with Isaac were respectful and helpful. He sent photos so I could see how things were going. The job was done in the agreed timeframe. Given the COVID-19 restrictions, I was not able to meet with the packers but I left detailed instructions. They followed these well and checked-in with me on anything they were not sure about. Thank you.
We found Conroy Removalist very courtesy and very Professional
would not think twice about using them or recommending them.
Thanks so much. Great communication and availability when needed.
We are entirely happy with our service from Conroys. No complaints at all Thank you.
Guys that work for you were terrific cant speak highly enough of them both sides in australia and here in new zealand ...great workers and nice guys , and the conditions they worked in australia side the heat was over in the 40s , then here in nz was rain , hail, then snow and they still kept working ...staff kept us informed when and what was happening , would recommend Conroys great service , we still have furn to come so hoping this process will be the same and run smoothly ...also John Rowden was really good to deal with ..Thanks Colleen and Trevor
Staff was very helpful and friendly.
We are very happy with your service.
My boxes arrived at their destination torn and squashed, including those visibly labled as Fragile. One fragile item was broken but I have not claimed as it is less than the insurance excess. I was very unhappy with the state of my boxes and concerned my goods were damaged through the unpacking process.
The delivery turned up at my house without any notice or communication. The last update I had from Conroy was my goods had arrived and were going through quarantine. It was pure luck that my partner was home when the arrival happend. I had no opportunity to inspect my goods at the time of delivery and could only do this when I came home that evening.
I really want to thank you for taking some of the stress out of moving countries. We had no breakages or items missing and your staff were so friendly. It was great doing business with you.
Amazing service and my goods arrived quickly! Within two weeks! Unfortunately a couple of damaged items but that is to be expected. Very happy with the service.