Customer Reviews

Customer service was excellent, I had a number of changes ahead of pick up and they were always met with a positive can-do attitude.  Pricing was competitive and were not opportunistic with ad-ons.

The delivery drivers were also super lovely and well mannered. 

I will definitely seek out Conroy for any future needs.

I really appreciated the time taken to get estate antique furniture form Yarrawonga to Melbourne to my place in New Zealand and how well I was informed and actually how it arrived sooner than anticipated. However, I was a dismayed that the head board for the sideboard was cracked and a panel had popped due to unwarrented flexing of this long flat item with shelving attached. I chose not to insure due to overall cost to me because I trusted you as experts to ensure everything should arrive in sound condition. You have a duty of care in terms of your service. So while I was receiving the items from your movers I noticed that there appeared to be something loose in the large flat package and in unpacking I noticed the aforementioned damage. The head board could have been cracked clean through but as such its a crack that requires repair before I can reattach it to the sideboard. I also think you need to increase the padding around edges and corners of furniture expecially for antiques. I noticed how the bubble wrap gets worn through to the wood. I have not unpacked the pews as such as they are just under cover of my back deck. I trust they arrived Ok. All in all I repeat your service, communication and getting this job booked and  tracked was awesome but I ask that you increase the padding and the duty of care with fragile items such as these. If you want me to send photos of the crack in head board I can. Thankfully I have someone who can fix this, but the head board will always have that memory of damage within it. 

The process was comfortable and supportive. It was very reassuring and the packing was done with simplicity and speed. It was fast and friendly. 

Unfortunately some damage,dents to fridge lower door, dent in top of microwave, dent to top edge of dressing table.

Not necessarily fault of Melbourne team but Conroys did the complete move from packing to unpacking.

The delivery team were excellent. Tarmz and his colleague were very professional ,polite and extremely helpful. They unpacked our possesions quickly and efficiently. We were impressed.