Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersGreat team
Great team to work with. Thanks for moving my things safely.
Inconsistent care taken with our removals. No interest in feedback and not an issue as insurance covers any breakages
Your insurance form is kind of broken and your customer service staff had to really handhold me through filling it out because the fields aren't visible in browser. I used multiple browsers and devices before we figured out the problem.
I was asked for a delivery date for my items and it wasn't acknowledged and the items came several days later, the staff made no justification or apology for this. Why ask me in the quote if you have no intention of fulfuliing that? Seems a bit pointless.
Also my boxes clearly had markings such as "FRAGILE" "THIS WAY UP" and "DON'T STACK ON TOP OF THIS" which were apparently ignored upon delivery.
I paid for insurance for items which are boxed and delivered to an Australian address while I'm overseas for two years. So when I get back I can unbox to see if anything's broken by which time my insurance is likely invalid? Just a bit frustrated here.
The staff were reliable to reply to emails but overall a bit of a clunky experience. I will use other services in the future.
Highly recommend
I highly recommend Conroy Removals -they were efficient and communicative throughout the whole process!
Professional
A very professional door to door service.
Highly recommend
Excellent service & communication from start to finish. Very friendly staff who are committed to customer service. Everyone introduced themselves and made sure I was happy. I highly recommend Conroy removers.
Packing and loading team in Australia were great, efficient.
Communication could be improved, especially in Australia, a weekly update email could be useful instead of chasing
Deutch agent was great and his delivery guy was the best, on time by 2 minutes, cheerful even though delivery was past 7pm, super fast.
Ultimate professionals
Conroys are the ultimate professionals. Their communication, reliability and team are what you wish for to make shifting internationally as seamless as possible. Thank you.
The delivery team were amazing, couldn't fault them!
I was frustrated with the admin team as I was being told one thing in the UK and something else in Australia.