Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersProfessional
Grateful
Helena and the team has been extremely helpful in helping us to resolve issues around custom clearances and we're really grateful for their help!
Responce to my inquires was timely, both through emails and phone calls.
Brilliant
The entire process was managed brilliantly by Conroy. The communication was excellet throughout the delivery process, the care taken with packaging and the great customer service, we are very happy clients.
Happy Customer
An overseas move (in my case) required a whole lot more information of what is involved in such a big move. The Brisbane Rep was a lovely person but did not explain the protocol clearly from start to finish and at one stage I became very frustrated! I had a lot of help from the Melbourne person but was later refrerred to a representative on the Gold Coast whom I unloaded this onto. Later the GC rep was ever so patient and we got thru the paperwork with help from her and I did apologise for my outburst. The packing and pick up teams are legends and now in NZ happy with everything. THANKS TO ALL INVOLED, REMEBER - MORE INFO PLEASE
I chose Conroy Removals because I wanted to support my kiwi compatriots and my brother had used them in his huge move from Sydney. The gentlemen who picked up and wrapped the odd size pieces were legends. Very pesonable, polite and quick and most of all "BEST PACKERS" I have ever met, and I have had a few in my life time. Thanks to those guys I felt more confident and less stressed. The same goes for the car pick up.
Here in New Zealand Auckland has been great and I have my goods delivered no problem again with care and speed after arrival, Customs and Quarantine. Compliance for the car has started and in 3 days it will be legal. A happy customer and a big THANKS to all involved. Remember tell us more at the start, I assure you this will help to understand how huge the "moving" process starts and finishes.
Professional
Very professional and well executed. Thank you!
Thank you
The online service prior was speedy and supportive. Our 2 delivery people were friendly and fast, and also went above and beyond putting our bed together (which saved us hours of expected frustrations) .
Thanks so much.
We found the company very easy to deal with and staff at Gold Coast, dispatch friendly and Townsville also polite and courteous. Frieght was delivered on time and in good condition.
Professional
The off loading of our boxes was quickly and profesionaly done. The crew were well dressed and easy to work with.
Just a little disappointed that things that belong together were not packed together, as this has been very hard to find all the parts of furniture.I had placed them together for packing, so maybe a little more time needed and a little more thought to the customer the other end. As this is stressful enough without this type of thing, which is really unnecessary.
I do understand that time is money but you would of got a 100% if it were not for this .
other wise happy with all the staff on both sides very friendly.
many thanks
Recommend
This is the second long move I have done with Conroy and I cannot recommend them more. From communication & price. Their removalists were punctual and friendly. They were careful with all the items and all got to my home in great condition. I have a move next year and will be calling on Conroys again.
Only one item in the whole container was broken, everything was packed and protected to perfection
I always did use you and the day I get back I'm sure I will contact you , thank you, you are so easy to deal with and very professional.