Customer Reviews

The people arrived on time and were very courteous, helpful and efficient. Zero losses, or breakages. 

After we signed up with the salesman, our whole experience with Conroy was HORRIBLE. From having to chase the invoice the day prior to the move to make full pre-payment as per their T&C's, movers asking to use our deodorant on uplift day, follow up emails asking where our items are after a total of 7 weeks since uplift day, Conroy losing 2 of our 12 items and getting the truck drivers to be the ones to tell us (where was the update & apology call from the move manager?), being told that we have to follow up the lost items one week after the delivery of our 10 other items, following up the lost 2 items to be told they have found them but they are waiting for a truck with another job to be in our area to drop off and finally to top it off, our fridge arrived with a missing leg and now wobbles around the place. We are so disapointed by Conroy and would steer anyone away from using their services.

Overall I think we've received a really good service, the things were packed, moved and delivered as it was estimated.The only problem was in relation to communication, was hard to get better understanding of the flow and state of our stuff, this part of the process at times was not totally clear, producing anxiety in our side of how things are going or what to do next.

Overall, I was very pleased with the services provided. Sharon was very prompt with her communications and kept me up to date at all times. The crew that came to pack my items were also exceedingly efficient and careful. The only lapse in communication when it came to confirming window for pick-up (which is often determined day before but this was not relayed effectively). I would happily recommend this service to other people.