Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersCustomer service, packing and removal was done efficiently and to an excellent standard. However supplied packing materials were of a poor quality. Bike carton could not be used as was not told in advance that pedals and front wheel had to be removed.
Poor communication. Called and sent emails far too many times before I got a response. Constantly got recorded messages, rather than being able to speak to someone immediately, and receiving sponses dragged on for days.
The whole moving experience was completed with such care. From Perth to NZ and we were kept in the loop every step of the way. The packing was perfect and at the other end Convoys unpacked and took all the packaging away. Very professional and nothing was too much trouble.
My first time using any type of moving companies (obviously you don't move countries every day) and I must say I was impressed.I hired a company in the Netherlands and they did their job really well and they hired Conroy to handle it from Australia.Now there is a thing that made me panic, which was the communication between both companies. The first company implied I hadn't paid for the quarantine, which Conroy emailed me about. So: additional costs.Though I emailed both companies and got it sorted, I had already paid the fees in the total package. Apart from his tiny setback, I was overall very happy with the service. It did take them well over a work week to contact me about delivery though.I got a text saying that it'd had passed quarantine and that they'd contact me for a set date for delivery,sadly that took quite a bit. But that was sorted as well. I'd definitely recommend this company, they deliver great work!
Great communication and organisation from the main office, followed by friendly, helpful delivery guys. I couldn't recommend Conroy's more.
Conroys took great care of us, and provided excellent service for our move Brisbane to Napier. We moved 2x containers through Conroys, and have another move to organize in the near future. Highly recommend Conroys for all your international moving needs. The removal guys were friendly, and got stuck right into it. The communication from the Admin staff were outstanding, they kept us up to date with every single stage of where our container move was it. Very very pleased. Thanks Conroys Brisbane and Napier!!
I decided to go with Conroy after getting quotes from few other removal companies. Their quote was lowest and no issues from pickup in Auckland and delivery to my address in Melbourne. Transparent and no hidden costs. I would highly recommend Conroy Removals to anyone moving overseas or intersate.
I also must say that Sean and Jake were very nice guys and did an excellent jobs. And for all of you, thank you very much for existing me with my move. Kind regards,