Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersI’m so pleased with the service thank you all so much for taking good care of my stuff I would definitely use your service again and again the man who delivered my items was also so friendly and polite wish I could remember his name... My regards to you all..
Regal went well, Team were very professional and careful. Was a reasonable large inventory and could have benefited from a 3 rather than 2 man team. An earlier start in the am would have been helpful to finish operations earlier. Overall very professional project and well managed/ supported from base office.
1 Star
It’s a shame that the Melbourne office is going to receive this rating but naively I have already rated Auckland (5 stars) before actually receiving my shipment.
Second time ive used them but this time paid for “Expert packing. Do yourself a favour a pack yourself!!
My 60” TV was smashed (not placed into a box), my drawer legs are bent (no contents removed so too heavy), dishes were smashed, toys damaged and 2 boxes missing.
Was told someone would contact me but no one back in Auckland seems to want to deal with me.
Hopefully someone in Australia reading this will think again when using Conroys in and out of NZ.
Still waiting for a response but apparently that will happen “in due course”
The crew cut all my tie straps with a knife instead of undoing them . The scratched my motorcycle tank during unloading and cut my bags . They were too lazy to unpack it properly so they just destroyed it . I am also missing 5 of my motorcycle tie down straps which I think someone thought they might need them more than me .I would not recommend them to anyone and will warn everyone what a horrible experience I had . They even charge me more than my quote and still didn’t do the job correctly or even cared what damage they did
I
could not be more happier with the service and the price
Could not fault the service. On time and didn't break anything! Thanks to all the team involved.
More than happy with the service thank you
Courteous and efficient service. Much appreciated.
The gap between the estimated cost of 115kg and the invoice cost for 40kg was nowhere near 75/115. It was almost the same. When I raised this as an issue the correct response might have been to invoice 40/115 of the estimated cost. This was not done and my airfreight was returned efficiently to me. Having had the goods returned to me I weighed them. It was less than 30kg. You staff on telephone enquiries, packing and removal were friendly and helpful, but the estimate/invoicing and weight discrepancy I found challenging.