Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersAbsolutely brilliant, from start to finish. Thank you, for all your help, adice and support over the months - your quality of service and customer care is outstanding. I've just recieved my boxes, and started to unpack... I miss Australia!
Fantastic service, customer Support, care and advice from beginning to end. Thank you for helping me through it all.
My only issues was that my first few emails and replies went to a spam folder. Then waited a month for customs. Out of your control but this was clearer when I called than email replies. Delivery and attitude was excellent
Thank you Brenda + Tony - Conroy tied the knot on my Kuching[Malaysia] to Fitzroy[Melbourne] move after 8 years with ease and efficiency. I am grateful.Thank you. AfW
I am not sure how to answer the question above. There was much confusion as we began this process and I speak English. It would have been very difficult for a non English speaker I believe. I think the miscommunications added must to the stress I was feeling and I even had word that the contents of my boxes were to be taken away at one point. Not sure I would like someone else to experience this.
I moved 3 times with Conroy so far, both interstate
First 2 were great, but the third was a nightmare: Items lost, items damaged, lengthy and convuluted insurance claim, 3 months after still not compensated for damages and waiting for them to accept the claim.
Staff is friendly and is easy to reach and communicate. Notice of delivery via text and email is good. Delivery staff turns up early than scheduled and is friendly.
Lee and the Conroy team in Perth were fantastic! We recently moved a 20' container from Perth back to Canada, and experienced nothing short of excellent service from beginning to end. The guys were very professional with packing up our things, and did an great job wrapping and packing each item to ensure nothing would break during transit. We also received regular, up-to-date status reports of our shipment through out the process, and we experienced equally great service from their moving partner in Canada. Thank you to the team for a job well done.
Excellent service from the gents who offloaded the container