Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
89%
5 Stars
2 Stars
Generally terrible service end to end from Conroys and UK partner Matthew James. We found ourselves constantly chasing both parties for updates, most deadlines missed, several items lost / damaged and no responsibility taken. A real eye-opening experience
4 Stars
Waited 2 weeks to have our delivery date arranged, would be nicer if this could be done earlier. However, the delivery service were smooth and fast.
4 Stars
Always informed where and when everything was happening , second time have used them ,not the cheapest but still worth it.
5 Stars
Everything arrived in good sharpe. Great staff. Great serv
3 Stars
Blake and Isaac were both very friendly and helpful. I found one incident very disconcerting. As per quote matress protectors were to be provided for beds, unfortunately this did not happened and used my expensive Sheridan sheets as protectors. These sheets ended up being very dirty, luckily not damaged. I was also disappointed to find that the container had not been checked prior to arrival at my property to make sure it was clean and empy,, this might be because they were running late and was not at my residence until 0850am. Broken glass and dirt was inside container from a previous job. Surely they should be cleaned and maintained after each removal.
5 Stars
Hi I wanted to share our thanks to your team for their help with our move.
We had several touchpoints throughout- Kingsley was our first point of contact from an intro from our NY moving team. He was responsive and helpful.
We then worked with Jenna Boardman who also helped (though sometimes email responses were a little delayed, and the portal did not update with our status in a timely fashion.) Once our items were released from customs/quarantine we got a call the same day for arranging a delivery time, and your team was able to promptly be here one business day after release. The moving team showed up early and was great! Your movers who came to our apartment were friendly, helpful and showed great care toward our belongs. They were very efficient in getting the unpacking done as well as removing all cardboard and packing materials.
While I regretably have to file damages claims for broken items (hand made dresser, stained glass Tiffany style lamp, and Apple computer) your team has noted that the packing on the dresser reflected the damaged broken leg when they took possession of our items. I will make that notation on the insurance claims documents. The NY mover team was a disappointment in overall careless, sloppy and inappropriate packing which resulted in those and other damages.
5 Stars
5 Stars
4 Stars
5 Stars
Great, friendly and efficient service!!
1 Star
Delayed 9 days leaving, sent to wrong port, 22 packages missing from shipment, second delivery 4 hrs late, to wrong address,still missing 3 packages, told I would be dealing with 1 person for shift, ended up being 11, property damaged
Thanks guys, great professional service and team, Conroys you are a credit.