Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others1 Star
5 Stars
'Hazeleger Verhuizers' from the Netherlands did a great job in packing and shipping my stuff to Australia. Conroy Removals took care of delivering the contents to my home. Both companies provide pleasant and pleasant customer service.
1 Star
Very unproffessional/ill-equiped. Not enough time/manpower assigned for the job.
We had to complete the unpacking, a service that we had paid for!!
5 Stars
5 Stars
We have not received our personal effects as yet. I have had to chase up Robinson’s Removal Company The ship arrived quite some time ago in the UK, but I have not received any correspondence regarding a delivery date.
However, the guys who came to pack up the house in North Avoca were outstanding! Very polite and worked hard.
5 Stars
"We were very happy with the whole process"
We were very happy with the whole process, from booking the move to how things went on the day. The lads were punctual, polite and efficient. They handled all of our furniture with great care (we have a lot of heavy and delicate items) so this move was probably a little outside the usual. We were very happy with the final invoice and would certainly recommend and use Conroy Removals again.
5 Stars
4 Stars
Recommended as the team is professional and handled both air and ship delivery really well
5 Stars
You were professional at all times. Assisting us all the way after the mess the South African removals company made.
"Truly disappointed in the service"
The communication at the Caboolture/ Brisbane depots was terrible. I dealt with two separate ladies one was named Jenna and I cannot remember the other one, both were terrible at Customer Service and took between 2-5 days to answer my queries.
This is the second time in 18 months we have used Conroys and the first time I found you to be outstanding however this time has been dreadful.
Moving countries is hard enough without feeling a complete lack of support from your removalists.
I will not be using Conroys again after the service we recieved this time.
On the day we recieved our goods only one person was sent to unpack and get our furniture into a Queenslander. Luckily my husband finished work to come home and help.
I dont believe we paid all that money for my husband to have to unpack from the truck to the house.
I am also awaiting a response from a query I had which I sent through on Thursday regarding our water blaster which we had to pay additional money for as if was 'dirty'. We paid an additional $125 to Conroys to get it cleaned and clear customs however it was not wrapped again after and has arrived broken and unusable, surely that is at your packers cost to ensure it is delivered safely. The water blaster was not cleaned and I have sent through photos of it covered in dirt and cobwebs. I would like that $125 refunded.
Truly disappointed in the service.
2 Stars
You still have not delivered all our stuff. They didnt ship it all apparently there is still part of our belongings in Sydney. How did you not pack all of our stuff.
We have been waiting for our shipment to come to Adelaide, We received a mails around the 6th/7th December 2018 that our shipment has cleared customs.
There is a lack of communication from your side, and we still cannot get confirmation as to when our shipment will get delivered.
I have sent through numerous mails requesting an update on delivery, and so has the shipping agent from South Africa.