Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"Very fast and efficient"
"updates were acurate"
Some communication was a little slow, but in general updates were acurate and delivery went smoothly when the delivery arrived.
"too many issues"
Unfortunately there were too many issues around the move, not soly initiated by Conroy removals of course. I understand the difficulties and appreciate the effort of the management team to improve situation.
5 Stars
5 Stars
updated me with where my package was and delivery times.
4 Stars
"can't fault my experience"
I can't fault my experience with Conroy removals and had intented to personally write a review to say as much. We have an upcoming move fro Melbourne to Sydney and would consider using them again for this next adventure.
2 Stars
Min saying I found the service from Lee and the young guy who packed my stuff up to be of a really high caliber and I’d like to thank them for the service they provided. There’s certainly room for improvement in the admin area. I was given incorrect invoices twice which I had to send back and request correct ones. Also there was no update from the company to advise where my gear was or when it was due to arrive. I was left to phone and find this out with a number of times my calls not being returned. Moving interstate is a stressful thing to do and this inconvenience was not ideal. I found once my stuff arrived that I was rushed by the staff to sign a form to say there was no damage with out me actually inspecting it. Also all of my gear was extremely black and dirty from dust and had to wiped down when it arrived. Definitely wasn’t in the same clean condition I sent it away in.
5 Stars
Broken office chair wheel
The movers in Australia broke a wheel off my office chair. They must have found it in the truck because it did not appear in the container when it was opened in NZ. Would love to have that wheel.
4 Stars
2 Stars
Despite having an office here in Perth, my goods were first delivered to Melbourne and then crossed country to Perth. This may have been the error of the original agents in Singapore, but surely your company would have rectified their error. It was very long winded and should not have taken the time that it did. Once in Perth it was delivered to my home, with minimal unpacking done by the movers and no invitation to come back to remove the boxes. I was left to dispose of boxes myself.
Excellent service. Very fast and efficient. Well trained staff who are very friendly and capable. The move was very smoothly done with no problems.