Customer Reviews

Having used Conroy services from Perth to Tauranga in 2018, we decided to use Conroy again to move from Tauranga to Brisbane. The initial quote I was given was way below the actual final quote. I was told I got quoted wrongly the first time but no one took responsability or gave an apology for this. Communication around insurance was also difficult. On packing day, we kept being told wrong information e.g., some batteries were not allowed to be packed when I had been told we could take them. We had to call 2 different managers to finally be told we were allowed to take these type of batteries. This created extra stress on our moving day. At delivery, I was very disappointed with how things were packed in Tauranga this time around. I found clothes had been pretty much "thrown" in the boxes and arrived very messy, including my long designer dress. Pyjamas were mixed with our shoes... some items were jammed with random things... and our king mattress arrived dirty, as some of the protective plastic had been ripped off during transport. We also received broken items: 2 glasses, a bowl, a serving dish and a large salad bowl (due to beeing packed poorly) and one of the box is still missing. I had to contact the office 4 days later for an update and still no news of where the missing box is at this stage.

The move went seemlessly. Very happy.

We were really impressed with the service received. Kept us up to date on the process reguarly, and everyone was amazing (friendly and helpful) on the day of delivery. 

I was really impressed with the quality of the packing done in NZ and the Australian delivery was fantastic.  On time, quick and I was pleased that the furniture was unwrapped, placed correctly and that the packing materials were removed.

The guys that delivered my furniture to the storage unit where lovely and super helpful :)