Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Very disappointed"
3 Stars
Feedback regarding our freight shipment that arrived on Tuesday. All freight is accounted for but I have a problem with one of the LP cases. Both came packed in cardboard boxes with extra paper. There are no signs of damage to boxes but when i pull both cases out and put next to each other you can see there is a difference in height. When I turned one upside down you can see the damage on one case where all four legs have been pushed up inside case.
"Great door to door service"
Great door to door service. The office staff and removals staff were very friendly and helpful.
5 Stars
5 Stars
"All items delivered in best condition"
Best customer service, professional, friendly and very helpful. All items delivered in best condition. Thank you for a job well done!
Teach The How to Play Puzzles
To whom it may concern. I found the old guy with grey hair. Apparently, he was their boss, not that friendly he had no people skills. However, the young guy's with the tattoos over his body was a fantastic removal he was very fast and loved his smile. As for the third person was bit clumsy but happy personality. You need to teach those too old people how to put furniture inside the house because if I didn't show them how to put my couch inside, they wouldn't find out how to put my couch inside the house. If I had to use removals again, I will still choose you people but not this to old Men, unfortunately, perhaps if you teach them how to play puzzles hope they will learn them better how to fit furniture inside the house.
Thank you
Kind Regards
Dashe
5 Stars
Great communication.
Broken TV
Had my TV in a TV box and it was well wrapped with blankets and it got smashed.
Great Job
I think I filled one of these out the other day. Just the one little hick up but in the sceam of things it's nothing great job thank you
Excellent Communication
Your Brisbane branch is excellent. Excellent communication, friendly and efficient moving people. Could not fault your service at all. Thank you very much.
However, I moved from Napier, New Zealand. Their service, communication and pickup was terrible. They could improve in all areas.
Would definately recommend moving any where in Australia with your company. Thank you once again.
Leslie Stratford.
Never Use Again
This was my sencond time using Conroy's. First time was a Second to None Experience. Matt Conroy made it a pleaseure to move and i even had a claim for a lost item which i was fully reembused for.Upon unpacking my goods for a 2nd time, i found that my tool chest and tool trolley were servely damaged. I submitted a damage request along with photos and was subsequecly offered $550 NZD AFTER a $250 excess as a reembursment. I find it pretty poor on an international shipping company to charge the customer what im assuming is THEIR insurerers excess to pay for the damage caused while the customer trusted them with the care of their good. As a customer, we paid a large sum to ship our good only to be slapped in the face by someone elses neglect for our property. I will NEVER use Conroy Removals again nor will i be recomending their services. Adissapoint outcome to what was shaping up to be another great and stress free experiance.
Everything took far longer than it should have & most of the communication had to be initiated by us. Very disappointed