Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"took the hassle and stress out of a big move"
5 Stars
4 Stars
All okay
"Everything was packed really well"
Everything was packed really well but I do have missing items and am hoping the missing carton will soon be found.
"Top notch!!!"
Top notch!!! Can't complain. Everybody did a grea job, thank you.
"What a great experience"
What a great experience. Its always a stressful time when moving your prized posessions overseas, but not with Conroys. Excellent communication through the whole process, I even got a phone call to say the truck was going to be half hour late!! Goods turned up in NZ with no damage and on time. Highly reccomend to anyone moving overseas. Thanks Conroys for an excellent job.
Slow communications
The actual subcontractors delivering from Brisbane - Cairns North=South Removals - were excellent - very obliging and efficient. However communications from Conroy's office was slow - replies to emails taking too long, information about quarantine matters piecemeal and minimal, and updates arriving after the event.
Insurance process was drawn out
While the actual move went well, and all the people at Conroys (from Lee and his movers in Perth, to the delivery guys in NZ) were all very helpful and friendly, unfortuantley we had 6 large items of furniture, our couch, dining table, fridge, washing machine, bookcase and shoe rack (all packed by Conroys) that were damaged in transit which was very frustrating, and the insurance process became a drawn out 2 month headache. We were informed that Conroys looked after the insurance, but we were quickly passed off, first told to deal with Cowden, then contacted by Cunningham and Lindsay, and told that we would get an answer from Zurich..!! There was a lot of back and forth, and there were typos from Zurich that delayed payment weeks. It is finally settled now, but it would have been nice if Cornoys actually handled the insurance process like I was lead to believe would happen.
"Excellent service"
Excellent service thank you!
3 Stars
I have made good experiences with Conroy sending my things off, however after 4.5 months of being stuffed around by the English service they use I am disappointed to find I still have not received my shipment despite it being at port sind 3 months.
4 Stars
"Very friendly helpful staff on both sides on the move"
Very friendly helpful staff on both sides on the move. THe moving consulant who came to the house prior to the move was awesome. Goods were delievered faster than expected with no problems faced.
Thanks to all the team at Conroy Removals for an efficent and professional service for my move from Australia to Ireland. You took the hassle and stress out of a big move and the whole process went of as planned with the goods being delivered door to door. Special thanks to your packing crew who did a top job looking after everything like it was there own.