Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"went above and beyond with affordable prices"
4 Stars
5 Stars
The two guys that delivered and unpacked our furniture were excellent. Thanks
4 Stars
4 Stars
We were pleased with the device bu thought the removalists would have unwrapped the couch and taken the plastic away
5 Stars
"impressed with the packing operation"
good service out of Perth. were well attended by Lee and Vela in organisation of our move. I was also impressed with the packing operation.
5 Stars
"always great staff"
I moved with another crew in November and with this one on my last move - always great staff and would always use your company again.
"went all out and above and beyond"
fantastic service,,guys couldnt be any better. Very impressed as they went all out and above and beyond.
"Deeply disappointed"
20 weeks and still waiting, the Australian side of things was fantastic, well managed, constant communication and efficient service. However, the UK side of your operations have been woeful to say the least. We have only one sided communication by a person who couldn't be less interested in us as customers. They dictate dates without checking with us whether we can get time off work. When we did arrange a date the truck broke down and we were informed at 8.30 that there would be no delivery and that they would get back to us with the next free slot, that was one week ago and we still haven't had any new date dispite calling them numerous times.
Your UK agents have let you down again and have ruined what would have been a glowing review.
Deeply disappointed Simon
3 Stars
The only gripe I have is that it took three diferent delivery dates for me to finally get my goods once they arrived in New Zealand. The first day I was told they would be arriving at the agreed address at 10 30am. This address was my brothers place in New Plymouth and I drove for an hour towing a trailer from Hurleyville to get there on time only to wait to 11am and nothing had arrived so I rang the Auckland Branch to fing out what was happening with my goods only to be told that the truck hadn't even left Auckland because they had an issue with their driver. I said a phone call would have been nice and while the gentalmen at the other end of the phone was very apologetic it didn't leave a good tast in my mouth as I had lost half a days pay and used half a tank of gas getting there.
Finally got my goods two days later because the truck was held up the next day as well but the good part was all my gear was there and nothing was missing and only one box was dammaged and the contents were starting to come out the hole where the box had split open.
All said and done aside from a bit of a comunication issue with the Auckland depot and the truck not arriving when it was suposed to I would still use Conroy Removals again.I do realise that things don't always go to plan but that's when communication with the client is essential so they understand whats going on. Its not a good look when the client has to ring them to find out wahts going on.
You guys are awesome... went above and beyond with affordable prices , thank you so much for getting my gears safely back to Hamilton