Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
89%
A few items broken
"utterly spectacular"
Kim in the Office and the boys who came out and packed/removed our stuff - utterly spectacular! Could not have asked for a better experience at all - we were pretty stressed about it all, but really nothing was too much for you all! Really appreciate it!
Sadly, the service this side of the world hasn't been great - probably not Simpsons fault; however, the attitude and lack of communication has been quite worrying. Apparently our shipment has gone 'AWOL' and Maersk have been unable to be contacted, following their systems being hacked a few weeks back. Whilst I'm sure its all being taken care of, from our perspective, not knowing where things are, is pretty worrying. After all, the contents of the container are our worldly possessions and mean lots to us!
5 Stars
"professional and helpful"
Very pleased with our delivery service. The guys were very professional and helpful
5 Stars
Excellent service. I was informed what was happening all along the way and delivery went as planned. A Very happy customer.
4 Stars
"highly recommend"
John gave us excellent service and I would highly recommend him.
"delivery guys are extremly helpful"
Good service but it required lot of chasing in getting things sorted.
Overall feedback, we are happy to choose Conroy removals for our migration.
Your staff Lucy, Jenna and Sylvan as well as the delivery guys are extremly helpful.
Thank you all for support.
5 Stars
5 Stars
"impressed with your service from day 1"
This was our first time using any moving company from NZ to Australia I was impressed with your service from day 1. I greately appreciated the communication immediately from the moment when our goods were uploaded onto the container at Auckland. As estimated arrival date was provided and the goods were cleared with customs the moment they arrived. Followed by another update on what the next steps will be and estimated delivery date, etc.
Having a dedicated contact in Brisbane for all queries is also highly regarded Megan Victor was my contact and I also would like to greatly thank her for the support. She was super helpful and accomodating and very quick to resolve any issues.
The delivery of goods was perfectly on time in terms of the day and time which was provided. The delivery guy was also very friendly and polite. Thank you to all the hard work they do delivering all these heavy/bulky items to everyone.
Greatly appreciate your service!
Regards
Jigar
"moved beyond my expectations"
Your team moved beyond my expectations, even using your movers psychology to help calm my nerves with worry over so many of the logistics. J
Thank you for using your movers psychology to calm and sooth my anxiety on top of that the movers were hard workers.
3 broken wine glasses and a broken handle off a cassarole dish is very good for the amount of personal items in this shipment.