Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"great staff and very helpful"
"Good communication throughout"
Good communication throughout. Reassuring to know someone was there to answer questions and to look after the details.
"our fragile things got here safely"
The best thing: the guy who packed our things in Auckland. His name was Tyler (or Taylor, I might be wrong) and he was BRILLIANT. So kind, professional and courteous and even our fragile things got here safely. He was amazing.The worst thing: receiving emails from about 12 different people during the process, never knowing who was responsible for what. I though we had one point of contact but I was quickly passed from person to person. Everyone was nice and efficient, but that's the only thing lacking in the experience, a missing sense of ownership (which is something your competitors pushed really hard about when they were competing for business). Staff all great, a good experience. Just one broken kettle and a missing blender... otherwise all good.
5 Stars
"very responsive and great customer service"
I moved from Central USA to Melbourne, VIC. Conoy was very responsive and great customer service. All my Boxes came in good shape ( just as I packed). Thanks, Conroy !
"Staff is efficient, quick and friendly"
Excellent service. Staff is efficient, quick and friendly. Same for customer service.
Thank-you
5 Stars
The only negative I had is that I had paid for my furniture to be unpacked and the packaging removed when it was delivered to me. This was not done. Otherwise was very happy with all other aspects of their service.
"very nice lads"
Thank you will recommend Yes all very service and very satisfied..!! Kept very informed at all times knew exactly what would be happening.. very nice lads that brought boxes very pleasant indeed !!
All good !! Thanks
"Very good communication"
Very good communication to keep me informed about the progress of my international shipment.
"I was really impressed"
The lads were efficient, sized up the job quickly and had my furniture moved and stacked carefully in their van in no time. I was really impressed
"A number of my items were damaged"
A number of my items were damaged and two were broken. Several boxes were punchered by something.
Great friendly service, great staff and very helpful.