Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
5 Stars
Broken Storage Containers
stuff was packed well and arrived safely
Excellent service. My stuff was packed well and arrived at Mackay safely. I will be using your service again to ship my remaining items from Hawkes Bay in the future
"flexible and accommodating"
Conroy removals delivered my shipment arranged through Japan Luggage Express. They assisted with customs and quarantine clearance, and then final delivery. Communication was excellent throughout all steps of this process, and they were flexible and accommodating with delivery to fit in with my tight schedule.
5 Stars
4 Stars
"Nothing was too much trouble"
I dealt with both Lucy and Jenna in Queensland and have nothing but praise to say for both of them. Nothing was too much trouble for either of them and they never acted as though I was any kind of a bother to either of them although I was constantly asking one thing or another until the shipment actually arrived at my door. The two fellas that did the actual delivery to me in Sydney were fantastic as well. I believe their names were Michael and Jason. I have nothing but the highest praise for every experience I actually had with Conroy's and would highly recommend them to anybody who is moving. The same cannot be said for Euro USA who passed my shipment onto you all minus all the required paperwork apparently and then didn't respond to emails as far as I have learned from your girls in Queensland. My initial packers/shippers from my hometown were able to bail me/us out with the documentation necessary and fortunately had passed your company details onto me so I could make contact. As Jenna said, there often is one that seems to slip between the cracks and my shipment apparently was one of those. That all said, and your gals were wonderful with me and we got it all dealt with in a timely fashion and I'm more than pleased with the results.
5 Stars
"handled the delicate boxes carefully"
The three gentlemen were prompt, courteous, and expedient. They handled the delicate boxes carefully, and put up with our occasional lack of direction. They did a great job navigating through tight corridors with a baby running around them too
4 Stars
Great services
"A couple of boxes arrived damaged"
A couple of boxes arrived damaged. This should have been communicated to me when first found in that state. This leads me to believe it happened in the transport from Brisbane to my residence.
Every storage container that was just bubble wrapped was broken. Every container that was placed in a cardboard box was in perfect condition. About 24 storage containers were totally destroyed. They told me the incorrect name of the ship and the company handling it on the Canadian end were not very pleasant to deal with.