Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
5 Stars
"done in good time"
Pickup in Australia and delivery here in New Zealand were both done in good time with both crews being friendly and professional.
5 Stars
4 Stars
4 Stars
5 Stars
4 Stars
"calls went unanswered"
Went Initially all went well setting up booking. However for day of packing we weren't really given any idea of how long it would take for them to pack and remove, admittedly it wasn't something we thought about prior to the day either. However we lived in an apartment and had to book elevator and had booked far too early as packing took over two hours. Fortunately all worked out in the end, however I'd recommend just an estimated packing time for size of lift day or two prior as have to book lifts in advance for apartments so was a bit stressful on the day. We had issues trying to sort out insurance. Took over ten attempts with phone calls and emails over the course of a week. Only had one call back but we had since left Melbourne for holiday and had intermittent phone reception. Again was just an unnecessary stress that could have been dealt with earlier with a call back. Tried to go through Melbourne office rather than our direct contact to try speed it along however all calls went unanswered and to same voicemail of contact we had dealt with.
"impressively responsive"
Sharon Symons from Conroy has been an absolute godsend! She's organised, kept us informed of the progress of the shipmet throughout, and was always 10 steps ahead of us, thereby taking the stress out of a trans-continental relocation. Sharon is also impressively responsive to queries and cared to make sure our needs were met and we were happy with the service at every point. We couldn't be more pleased and would recommend the services very highly.
"Polite and helpful"
Polite and helpful team - many thanks!
"Very professional"
I am very impressed with the service of Conroy. Very professional. Thank you so much for making our move to Melbourne smooth. Your response is so quick. I contacted you in the limited time and conroy staff is there in our door step.
The cost of moving is also lower compared to other company I asked for quotation.
Well done!
It's the second time we've been using Conroy Removal's services, we'll definitely contact them again. Great team work and good organization even on a short notice, thanks again.