Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 8,393 reviews

90%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

"Professional service"

Review for submitted on 9/12/2016
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Professional service. Good communication. Help given when receiving & loading shipment at your terminal in Sydney, All fine.

5 Stars

Review for submitted on 9/12/2016
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"merry xmas"

Review for Moving Overseas submitted on 9/12/2016
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i am very pleased with your service from your staff highly recomend cheers peter and merry xmas to you all

Response from Conroy Removals:
Dear Peter, Thank you very much for your kind feedback. Merry Christmas to you too. Conroy Removals

"everything right down to the smallest detail is taken care of"

Review for submitted on 8/12/2016
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This is the 3rd time we have used Conroy to ship our belongings, both from Australia to Uk and visa versa. An excellent service yet again staff are polite professional everything right down to the smallest detail is taken care of.

I would particularly like to mention Sharon in the office who has amazing patience, covers everthing  that could possible turn up no surprises at customs she has dealt with it all .Thank you Sharon and Conroy once again.

4 stars

Review for submitted on 8/12/2016
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"constant communication"

Review for submitted on 8/12/2016
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My experience with your company in New Zealand was very poor, and I have submitted a review on their site to that effect.

My experience in Australia was superb, with constant communication letting me know what was going on at every stage.

"Your service was great"

Review for submitted on 8/12/2016
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Your service was great but the company I contracted with 'U Pak We ship' was terrible

5 Stars

Review for submitted on 8/12/2016
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"Awsome service"

Review for Moving Locally submitted on 8/12/2016
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Awsome service they unpacked and took back empty boxes only one bowl got broken. I would definitely recommend conroy to others

"Excellent in terms of safety and condition"

Review for submitted on 7/12/2016
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Excellent in terms of safety and condition of goods when they arrived. No complaints there. However, it did take a long time to arrive after it arrived in Melbourne, then shipped to Sydney and finally delivered to Canberra. Seemed a very circuitous and slow route.

One Star

Review for submitted on 7/12/2016
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"positive experience for our family"

Review for Moving Overseas submitted on 7/12/2016
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First time we've used a moving company to transfer our furniture internationally, was feeling a little anxious as we heard stories of poor customer service, loss/damaged furniture, huge costs including insurances.  Thankfully we never experienced any and more than happy to recommend based on the following:

  • Customer Service both in Australia and New Zealand - Excellent and courteous
  • Follow up both Australia and New Zealand - Excellent and thorough
  • Value for money - Excellent and was provided with options to get costs down
  • Technical Expertise - Excellent, explained to us in "Layman Terms"
  • Movers in Australia and New Zealand - Excellent, courteous and respectful of our homes
  • Speed of delivery - Wow 22 Day turn-around and during their busiest period just before Christmas
    • 10/11/16 - Furniture picked up from home in Brisbane
    • 02/12/16 - Furniture delivered to our new home in Auckland
  • Communications - Excellent throughout the whole process - 

Thank you very much Team Conroy for turning this into a positive experience for our family, we appreciate your professional servcie and have no reservation recommending your service.

Regards

James & Isabel

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