Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
89%
5 Stars
5 Stars
5 Star Move
4 Stars
"We have been kept up to date all the way though"
"Great service"
Great service apart from my own problems with locating a computer to use. Great comany. Regads Irene
"Your companies services have been great all round"
Your companies services have been great all round. I would like to talk to your senior management about my company's services in OHS and Quality now we are here in Gisborne if that was possible I would appreciate the opportunity.
John
"Our move to Australia was an enjoyable experience"
Our move to Australia was an enjoyable experience and Conroy's Staff where a pleasure to deal with.
We would recomend there service. Thanks Chris & Cherie 
5 Stars
"The delivery in Sydney was a very poor experience"
The uplift from Brisbane was managed very well. The removalists and packers were helpful, courteous and very efficient. The initial appointment and the service provided by Natalie from head office was positive. I was very happy with the service we received.
The delivery in Sydney was a very poor experience. We did not have information on the access to the property so were asked to arrive early the morning of the delivery so we could confirm this for you. The agreed time to do so was 7am. Sylvan called us just after 6am to enquire about the access which was very inconvenient, especially given it was not what was agreed.
When we went to the property at 7am and contacted Sylvan he said that the truck had already been dispatched. We found it difficult to understand why we had been asked to attend at the property early (at our inconvenience) if the truck had to be dispatched prior to the agreed time.
The truck arrived later than agreed due to traffic issues. The team leader did call us to let us know this so this was not a big issue.
The delivery access was more difficult than anticipated. We found these issues were managed poorly. We had no qualms about paying an additional fee for the difficult access, if it had simply been requested (which it eventually was). This was not managed efficiently, as we felt it should have been.
Our agreement was that the boxes were to be unpacked to benchtops. My husband needed to leave before the delivery was complete and signed the delivery forms in the good faith that this would be done. On arriving home that night, none of the boxes had been unpacked. When providing this feedback to Conroys, we were told that the team had been instructed not to unpack the boxes (we are not sure who by - it wasn't us) and because we had signed the delivery form that the boxes were "unpacked to our satisfaction", we had no recourse. I am awaiting a response to my reply email detailing the circumstances above.
Based on the delivery experience, I would not be recommending that my company nor any personal contacts engage Conroys.
"keep your mind at ease"
Great people to help and advise and keep your mind at ease. Thank you so much
Right from the time I called and spoke with John through to Conroys receiving our goods at the depot, right through to Tauranga the service was second to none! We have been kept up to date all the way though, which is reassurring. As we speak, Stephen is picking our stuff up from the Port. Value for money? Absolutely! Time frame? We received our goods pretty much to the timeframe quoted to us. Have recommended Conroys to quite a few people in the last three weeks. And we will continue to do so. We sincerely thank you all.