Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"Very thorough"
"very impressed with the administration"
We were very impressed with the administration staff at Conroys, Melbourne. Getting a quote was very simple and we were able to ask lots of questions. Filling out the paperwork for the move was made simple by being able to complete it at the office with a staff member.
Sadly we didn't experience the same satisfaction with the packers. Although they arrived promptly on the day of packing and were finished well within the timeframe allowed. They did however leave things lying around the house that we had to take up to them and remind them to pack, sometimes more than once and they didn't put any packaging around a fragile clock but yet packed things that were pretty much unbreakable.
Once our shipment arrived in New Zealand we didn't find people on the phone were very helpful. We were told things (container opened, cars cleaned, container fumigated etc) would be happening that day and yet the following day when we called things still hadn't been done. Once our container was cleared it was delivered promptly and unpacked quickly. We were led to believe that they would unpack our goods but this wasn't the case.
"Fantastic"
Fantastic service
"highly recommend Conroy"
I will highly recommend Conroy removals to any of my fellow SOUTH AFRICANS, the service and communication from Shannon was excellent.
"Always a pleasure"
Always a pleasure dealing wth both staff and delivery team.
"poor service"
Everything was fine until my stuff arrived in the UK. First it was stuck waiting for customs for 3 weeks, now two weeks on from there I have no idea where my shipment is and the guy handling things at this end still an't give me a delivery date or time. Ultimately, if you don't receive your shipment even though it's been out of cutoms for two weeks that's poor service. There is no way I will be recommending this"service" to friends.
"Very happy and satisfied"
Very happy and satisfied with the service. Specially the staffs from Perth, namely Vicki, Vela, Simon, Greg(?) & Cody who picked up my boxes .. everyone were amazing, friendly and ahve provided a very good service. Sylvan and the team here from NSW, who delivered my stuffs were friendly and nice people. Thanks so much to CONROY and the whole team. I am very pleased with the service that your team has provided.
"The move was handled professionally"
The move was handled professionally and the arrangements were made very well. It is a special time to reconnect with your belongings and it calming to have professionals looking after your things!
"Fast & reliable service"
Fast & reliable service, definitely would recommend to other people. Removal of unpacked packaging is taking a bit longer
1 Star
"good rates & excellent customer service"
It was awesome service that we have received from your Napier office to Brisbane office. Nicole is outstanding. We had lot of issues & our budget was very tight. But they have offered good rates & excellent customer service. Good work, keep it up.
"Very careful, respectful and overall great to deal with"
The guys who unloaded the truck were awesome!! Very careful, respectful and overall great to deal with!!
The 2 men were really helpful with the delivery, they also gave us advice on where to get other fixtures and fittings from in Australia which we didn't really know about having just moved to the country. Very thorough!