Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 8,382 reviews

90%

Of clients surveyed said they would use Conroy Removals again

89%

Of clients surveyed said they would recommend Conroy Removals to others

5 Stars

Review for submitted on 16/08/2016
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"staff did a great job"

Review for submitted on 15/08/2016
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Feedback:

Dear Conroy Team,

we had to pay an extra delivery fee for a difficult driveway and a ferry vehicle but as the container was delivered there were only two "good" guys - no extra tool nor any ferry vehilce (for which we payed more than 625AUD) available. Even the two "good" guys didn't know about an extra arrangement for this delivery.

Your staff did a great job but the extra fee seems to me not justified, since it was raised for something, which was "not delivered" as service.

with best regards

Roger

Response from Conroy Removals:
Dear Roger, Thank you very much for your customer review and feedback. Your comments have been passed on to management who will contact you directly to address. Kind regards - Conroy Removals

4 Stars

Review for submitted on 15/08/2016
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"continually updated"

Review for submitted on 15/08/2016
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Feedback:

We were pleased that we were continually updated on shipment movement and customs/quarentine ststus. The truck arrived on time and the two staff were approachable and very professional, effectient and polite. They made sure I checked boxes and they carried and trollied boxes very carefully. We have used this sytem before and have one more shipment in the pipeline that I hope runs as smoothly. Thanks. Again the staff who emailed and truck crew were excellent.

"Kept us well informed of the time of their arrival"

Review for submitted on 15/08/2016
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Quick and efficient off-loading. Courteous staff. Very helpful with box removals. Kept us well informed of the time of their arrival. No concerns with the process or its management. However 4 items were broken. The only major one was considerable damage to our dining table caused by bad packaging in the UK - not due to Conroys.

Response from Conroy Removals:
Dear Ron, Thank you very much for completing our customer review and providing your feedback. We are sorry to hear of your damages and will inform our partners abroad so they can initiate claim procedures with you. Kind regards - Conroy Removals

"Our best move ever!"

Review for Moving Overseas submitted on 15/08/2016
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We received the most professional service from an exceptional Conroy team. Our best move ever! Thank you.

5 Stars

Review for Moving Locally submitted on 15/08/2016
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":)"

Review for Moving Locally submitted on 15/08/2016
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Feedback:

Excellent service :)

"smooth"

Review for Moving Overseas submitted on 15/08/2016
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Feedback:

Everything was smooth. Thanks

5 Stars

Review for Moving Overseas submitted on 15/08/2016
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"very helpful customer servise staff!"

Review for submitted on 12/08/2016
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Feedback:

I had a very good experience for this shipment! Professional packing team members and very helpful customer servise staff! Excellent service! Well done guys! Thanks all your team and delivery people's hard work! 

5 Stars

Review for submitted on 12/08/2016
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