Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"kept me informed"
"not carefully handled"
I was very dissapointed when I receive my personal belongings. When my personal belongings were picked up in the USA they were nicely stacked up and no crush boxes. However when it got delivered to my place in Australia, and they open the door I was sadly surprised to see how my boxes were arranged in a very disorderly way, and my fragile boxes were on the bottom, and some boxes crushed. The boxes that were crushed had broken pieces. I found they were not carefully handled. I would prefer not to use this company in Australia from Sydney again. I hope for the next person they will be more careful and considerate of people's things. Shelley
"I was very happy with the service"
I was very happy with the service I received from Conroy Removals and would highly recommend them. Thank you.
"kept me posted every step of the way"
Very happy with my experience with Conroy. They kept me posted every step of the way. I never once had to chase them up.
"No problems at any level"
Items arrived as agreed and in good condition
All communication was straightforward and clear
Things happened when they were supposed to
Driver and assistant were helpful and courteous
No problems at any level
2 Stars
Dishonest and unreliable in terms of timing. Received the items 1.5 months in delay of what was informed at overseas office (UAE) on pickup. Very unprofessional overseas office management as they don't respond on emails and it takes several calls to speak to the agent. Sydney office was very responsive but of not much help in the situation. The items were packed very well at source and they arrived without any damage. For me, punctuality was crucial, and I rate 2 because I had to pay extra costs to keep afloat during the time the items did not arrive.
5 stars
"Awesome, awesome, awesome"
Awesome, awesome, awesome with everything. I will always use Conroys.
4 Stars
5 Stars
5 Stars
Good service
"Very polite, jovial and calm"
Darren and Tama very thorough, even seeking out pads for chair feet on a bare wooden floor, and purposely saying good-bye to my daughter in another room when they left. Very polite, jovial and calm even when things were re-directed to other parts of the house. next day delivery a bit more sloppy, leaving bedskirt twisted under the mattress they placed on the bed.
I was thoroughly impressed by your communication, which was regular, proactive and professional. Kingsley, Jenna and Michael kept me informed of the status of the shipment at every stage. The final delivery was also very smooth. Thank you guys.
Aravind