Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"ransport of items did not go too well"
5 Stars
4 Stars
4 Stars
5 Stars
5 Stars
"A great experience from first contact"
A great experience from first contact in Perth to delivery in Waitara. Thank you to all with whom I had contact with. From the guys who packed to the guys who delivered...much appreciated of you all. All admin staff as well. Will definitely use you again and recommend to others.
"ustomer service was professional and efficient"
Jenna was very quick in solving a potential issue with delivery and ensured we received our goods in time. Her customer service was professional and efficient as she dealt with the problem giving us confidence in her service.
"Box labelling was very inadequate"
Box labelling was very inadequate.
1. Many recycled boxes were used with 2 labels - one set for us and the other from previous moves/customers still showing. This gave problems to the unloading crew because boxes had to be opened to check which was the correct label and destination for each box.
2. Box labels did not include an adequate list of contents. Many boxes were labelled "Books", but had other items in them.
3. Room names were confused on the labels. Boxes labelled "Study" were often boxes from the second bedroom, and vice versa. The pick-up crew had obviously not been properly informed of room names.
4. The unloading crew were unable to assemble 3 of our 4 beds because they could not locate the crews/bolts to do so. When the screws were eventually found 3 days after delivery, they were in a basket at the bottom of a box labelled only "Books, Bedroom 1". The screws were not listed as contents on the outside of the box. This was a major inconvenience to us.
5. Because of this poor labelling, we've still been unable to locate my husband's computer, 7 days after delivery. None of the 60+ boxes still to be unpacked has a label to indicate where it has been packed. This is another very major inconvenience to us and our ability to function here.
"flexibility and understanding"
We really appreciate your flexibility and understanding when our plans kept changing, the service was great throughout whole process and delivery was exactly when they said it would be. Will use them again for sure! Thanks
"Swift and efficient!"
Swift and efficient!
Thanks!
Gabriel
"no job was too small or too big"
Conroy staff were very helpful and efficient in their work ethics - no job was too small or too big - I would recommend them to future movers.
My father uses your services quite a bit, but this transport of items did not go too well, a little more work needs to be undertaken on the Sydney side of your operation