Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"refereshing to be looked after"
"making my move non worrisome"
your service and professionalism was outstanding.
thank you Annilise Jarrett for making my move non worriesom.
"Amazing experience"
Awesome people, so helpful and fast on the job! Amazing experience
"Overall I found your service good"
Overall I found your service good; scheduling was an issue for me but managed. Also was great to see the transparency on the delivery report to say their was condensation inside the shipping container as it made it easy to explain the damp Oder from my sofa
4 Stars
"Very reliable"
A really great company to do business with as they kept in touch and informed me of each stage. Very reliable and efficient! I would definitely recommend your services.
"didn't call"
Driver didn't call to explain running late
5 Stars
4 Stars
4 Stars
a little expensive
"They were quick with information"
Being located in Vietnam I had to rely on The Conroy Removal Team's experience and ability to get the job done and advise me of what I had to do as well.
They were quick with information.Quick with response and assisted me greatly.
I hope not to move again but if I do I will call upon your services.
Many thanks to the Conroy team
Cheers
Steve
"methods need improvement"
The first issue I had was that they sent only one person to do the preparation. I would expect a minimum of two, preferably three or more people. The end result was that it took him almost two days to pack everything and he was struggling with the heavy objects. I rang them about this and they were unwilling to commit more resources. This delayed packing unnecessarily.
Secondly, some items were damaged in transit. It's all minor stuff but it's never happened to me in previous moves.
Thirdly, some items went missing. One item turned up almost two weeks after delivery while another was never documented and disappeared entirely. To their credit they agreed to compensate me but I'm still well out of pocket.
Their staff are pleasant and work hard but I think their approach and methods need improvement.
Michael Griffin and Megan V were superb. In a time when companies let you down more than they provide flawless service, it was refereshing to be looked after by these two staff! Thanks again.