Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"friendly and helpful"
"totally impressed and satisfied with your service from the start"
Hi Conroy team! Sorry for the late feedback as I've been totally tied up settling down since back to Singapore in March.. Well, better late than never! I must say I'm totally impressed and satisfied with your service from the start : Davide your've given me your time and assurance every step of the way and your patience and going the extra mile to make my move all so easy is highly appreciated. The guys - Bray and Gavin, you both took a lot of care and respect to my packing; your TLC to all my personal effects is best and very satisfactory. My shipment arrived on time and your partner Vanpac, Ann was most courteous and helpful. Also, Annalise (Sydney office) thank you for your wonderful service - I could even see the smile on your face just speaking to you on the phone every time. Conroy team - all your guys are truly amazing!!! A Very Big Thank-You from Lilian. All the Best!!
4 Stars
"very helpful from start to finish"
Sharnie was very helpful from start to finish and the lads that did the final delivery were top knot.
1 Star
The only part of the move that didn't produce unpleasant suprises was the actual delivery to our storage facility.
"Everything was perfect"
We are very happy with your services. We did not have any problem. Everything was perfect.
4 Stars
5 Stars
"Great communication throughout"
Great communication throughout from arrival to completion. And exceptional service from the guys who did the actual drop off...thank you. Just need a copy of the report for the insurancr claim on the broken mirror. Thanks
"happy with the services"
We were happy with the services of Conroy Removals from the initial appraisal by Lee and the packing by the team and waving the container goodbye. We have not yet taken delivery of our goods so cannot comment on the final process at this stage but that is now in the hands of another agent. The only complaint is that the container arrived too early as we are still in the process of purchasing a property!! Consequently, our goods are in storage awaiting the slow legal process to finalise the purchase and move in date.
"Conroys did everything to a high a standard"
We had used Conroys Removals some years ago to complete a shift of household goods and 2 large packing cases from Hastings to Central Otago and found them very efficient with no damages so we decided to use them again to shift some furniture and cartons of household items from Central Otago to Perth, Western Australia. We received what we believed to be a competitive quote from Simon Conroy and his team in Hastings and they collected the items with minimal delay. Their pickup driver (Daniel) was friendly and efficient and packed/blanketed the furniture very well. We were given updates on when the contents were being shipped to Perth and whenever we contacted Conroys they were friendly and easy to deal with. The confirmation of the contents arriving in Perth and being passed by customs was efficiently handled. The goods were delivered by 2 employees who were careful with their unloading and barrowing of the heavy items of furniture. The furniture had been well wrapped up with good quality bubble plastic and although we had glass fronted bookcases as part of the load, no damage had occurred. We were pleasantly surprised at this because we had expected glass to be cracked or smashed. The only item damaged was a very solid Jarrah bar stool. We presume somethng very heavy had been loaded onto it because its dowelled joints have been all bent and the stool will need to be repaired. The glass in a picture frame was also found to be smashed when we had emptied the cartons.....probably due to my poor packing of it. We had elected not to complete transit insurance due to the premium cost vs hassle to get a claim paid after any excess/deductible, and this turned out to be a good decision on our part. Our overall experience of this contract with Conroys would make us use them again without an issue. We have heard of horror stories for some people shifting goods from NZ to Perth but we think Conroys did everything to a high a standard.
Thanks again Simon Conroy and your team.
Graeme & Judi
Perth WA
"made the day very pleasant"
Great friendly staff that made the day very pleasant.
Excellent service, friendly and helpful. One item was not delivered was not placed in truck but this was sorted and feedback was given.