Customer Reviews

Overall disappointing. I was told and expected the entire shipment door-to-door to take between 6-8 weeks. After 11 weeks it finally turned up.

NZ service was very good. Office lady (Elizabeth) was helpful and the guys that picked up the gear were on time and friendly. Most of the items were self-packed, but the only ones that seemed to get damaged/scratched were the the wooden items (cot/drawers) that were packed by Conroy. (Didn't notice the damage until after the Aussie guys had gone).

Aussie service seemed disorganised.

I am thoroughly impressed with my experience with Conroy removals. The two guys who collected our belongings in Brisbane were polite, extremely professional and friendly. I wanted to remember their names when I gave feedback but unfortunately I have forgotten. When our belongings arrived in Melbourne they were delivered by Trevor and Tony and again they were very profressional, polite and extremely efficient. These four men are truly assests to your company. I have used other removalists before, mostly short term moves but one interestate move and although they have been pretty decent overall there has been a few minor scuffs on furniture, the removalists didn't always carry furniture carefully and at times I have felt they were unprofessional etc. Conroy was the complete opposite of my previous experience! I was a little nervous moving interstate but the whole experience right from the beginning when requesting a quote has been so easy. I even received a call from Jaymee prior to the move to see how my packing was going.

I really can't express how grateful I am to you all that this move has been so simple and easy.

Thanks again

I received excellent communications from your Karen Lindsay, often with blinding speed. That was refreshing after the sluggish and error-prone communications with the U.S. shipping company. And surprisingly important, as the blizzard of forms requiring action for my humble handful of shipping items continued in Australia.. The only hiccup was a sudden invoice for $41 that you forwarded from Customs, for "wine tax". Which I managed to get voided at Customs, on the basis that I had shipped NO wine.

The only small problem was the rough handling of my 13 boxes by your delivery team outside my residence. Who I noticed had them higgedly-piggedly in the truck, not stacked. .The apparent result was 4 boxes that had broken tapes. But the contents seem all present.

My husband took delivery of the boxes in Sydney and he could not praise the guys highly enough.  He was very impressed with their efficiency and friendliness.  By all accounts, they went out of their way to be helpful and ensure that we had everything in the right places.  We will certainly be calling you if we ever return to England.