Customer Reviews

I was reasonably happy with the Melbourne side of the move.  My husband was still in NZ for another 6 weeks so was moving into the house just with my daughter.  I guess i expected everything done like my washing machine hooked up, mirror put back onto the dressing table, fridge feet level rather than wobbling  - which none of this was done.  The guys were very nice to deal with but in a hurry to get out of here. I havent claimed as yet for any breakages but there were a few things damaged - this may have resulted in packing from the Auckland end.  Broken drawer on an office desk, broken glass bowl, broken panel on outdoor table, one of the mattresses must have been stored on its end (has a big hump in it now at one end).  All in all I guess the move was ok given we were coming from NZ.

The moving guys did an excellent job! And the price was just as good. 

I was very happy with Vela Ram's customer service, I had so many questions, Vela was patience and answered each and everyone of them.  I enquiried with quite a few removal company's but Vela's customer service was outstanding and pleasant therefore I selected your company.  He made the experience very enjoyable and I would reccomend your company.  I highly commend Vela and also the staff on site when we collected the packing boxes and items, they were friendly and helpful.  Great experience so far, our first shipment has already been delivered in New Zealand, thank you!

We appreciate the fact that you kept us informed with regard to our goods arriving, customs clearance and date and time of delivery. Thanks to Jenna Boardman and Kingsley Gordon for keeping us up to date and Mark and Steve for the efficiency and punctuality they displayed in delivering our consignment.