Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"great job on coordinating"
"very well organized"
I would like to thank all the staff involved with my move. It was a very well organized operation from start to finish. Very friendly and helpful staff
Thanks to all
"Very helpful"
Very helpful. Had to change dates a few times and never got any complaints. Thanks very much guys
"thanks very much for looking after my precious goods!"
Excellent service, everything appears to be intact, no problems at pick up or collection, thanks very much for looking after my precious goods! :)
4 Stars
"All the staff are very customer oriented"
From the quoting to the packing and loading and unloading the operators were very professional. Good staff, friendly and nothing was an issue. Would recommend to anyone in future. All the staff are very customer oriented and a pleasure to do business with. We had a small table with a bit of damage and a concrete ornament with a couple of bits broken off, which was not really an issue in the circumstances. I take my hat off to the Townsville men who loaded in extreme heat and humidity, without complaint. Overall, well done and a great team. Highly recommend your firm.
"The pick up was seamless at both ends"
I have been importing motorcycles from overseas for several years and this was the first time I had done so from Australia. Overall the experience was great, competitively priced, efficient and I was kept well informed of progress. The pick up was seamless at both ends and everything Conroy said they would do was done with the minimum of fuss. The only things that were a bit disappointing was that when I picked the bike up from Auckland, there was no importation paperwork with the bike and this was promised to be e-mailed to me. I am still waiting, (I would appreciate it if you could chase that up for me). Also, despite the easy payment options, I didn't think it was fair being charged a commission on a Debit Card transaction! Otherwise I was very impressed and wouldn't hesitate to use Conroy again or recommend Conroy to others.
"the service I was given by the consultant who helped us with our move"
I was very pleased with the service I was given by the consultant who helped us with our move. It made it easier to cope with all the stress that I was under. I would be more than happy to recommend Conroys Dandenong to anyone who is thinking of moving.
4 Stars
"they do your company proud"
Sean and Michael were brilliant. Helpful, friendly and professional.
I was very happy with there attention to detail, caring for our goods and walls in our house.
I would suggest you pay them well to keep them as they do your company proud.
"The guys in partcular that delivered my goods were awesome"
Other than addressing the feedback to the wrong name everything else was 5 star.
The guys in partcular that delivered my goods were awesome.
"my poor experiences with this company"
We had had reservations when signing up with EconoTrans Removals in South Africa regarding their association with ConroysRemovals given the very average ratings that we found Conroy had received on various internet sites.
Our fears were founded when, on receipt of our goods, we had a significant number of breakages and damaged items. This partly had to do with the packing, which was done by the South African counterpart, but after having sight of the condition in which things were loaded into the container in Cape Town, it is clear that some of our items had been heavily handled by Conroy on the Sydney side in loading and unloading through the quaratine and delivery process.
Conroy, more so, lost one of our boxes - this just points to poor processes in that they cannot ensure complete delivery of what was a relatively small consignment.
After sending them an email detailing the breakages / damage / missing items, I am yet to get a response from Conroy, particularly with regards to what they are doing to track the still outstanding items.
We also found their office staff to be somewhat reluctant to assist regarding an item which quarantine had held back claiming that it contained bark (which we, with the assistance of Econo Trans' Managing Director), proved it was not.
I will certainly be adding my reviews to the relevant internet sites to advise of my poor experiences with this company and to serve as a warning to others.
The Melbourne team did a great job on coordinating with the Singapore partner, we were kept updated on the status of our shipment, and the delivery team did a great job carefully handling our boxes.