Customer Reviews

We were disappointed that the young man that loaded my container revealed to us after three quarters of the way through that he had never packed a container on his own before? Why was this person sent to do such a big move with no experience?. The person who shouldve done it had a back problem so he was upstairs on his phone most of the time although he helped to wrap items but he came out too late to see that the container couldve been packed better which even he said my remaining items that were left behind, would have fit in, if it had been packed better from start to finish. On reflection i also think items were being carted from all over the house instead of in some order therefore room 1 had items still left behind instead of going out with everything being taken from that room and so on. I ended up gathering my items and dragging them into the doorway so they wouldnt get left behind. The inexperienced packer was also the person carrying everything down to the container. Towards the end my husband and I could see lots of items left in every room. There did not seem to be any order. We had packed a lot of our items ourselves and had those waiting in the doorway so that should have been an easy move. It took all day from 7.30am to 5.30pm with 3 people doing the move That just seemed to be way too long. I sent you an email enquiring as to getting my left over items sent to me here in nz but as yet there has been no communication from you. So my remaining items are still wrapped in your wrappings and i have had to ask family to store them until i find out when i can get the rest here. The unpackers in Gisborne were A1 and i was very happy with how they worked, fast, efficient and very helpful thank you NZ. You have asked for honest feedback and so thats what i have given. Im not sure if i am wanting to use you to ship my leftover items to me.

The service with Conroy Removalists was excellent.  I had direct contact with Janelle and Justin and both responded always to my emails and phone calls extremely quickly.  Justin, Janelle and the two men that packed and removed our possessions were so friendly and professional.  We were disappointed that one of our boxes was left in Melbourne as it had baby items that we planned on having for our baby at this stage because of his age and it may be that when they arrive they are not of the same use but with this exception the service was very good and I have recommended it to others. Charlene