Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"not consistent with the timeline"
"a smooth move"
apart from tv getting misplaced (still hasnt turned up a week later - has been located) and very little damage, a smooth move
5 Stars
No issues apart from 2 of the 4 boxes smashed. A plastic container shattered and a steel container buckled by handlers. Customs failed to observe the packing order which resulted in a rare and irreplaceable Ferrari monitor scratched in numerous places. Moral of the story - the shippers have no control over the yobbo's handling our freight.
4 Stars
"great job on coordinating"
The Melbourne team did a great job on coordinating with the Singapore partner, we were kept updated on the status of our shipment, and the delivery team did a great job carefully handling our boxes.
"very well organized"
I would like to thank all the staff involved with my move. It was a very well organized operation from start to finish. Very friendly and helpful staff
Thanks to all
"Very helpful"
Very helpful. Had to change dates a few times and never got any complaints. Thanks very much guys
"thanks very much for looking after my precious goods!"
Excellent service, everything appears to be intact, no problems at pick up or collection, thanks very much for looking after my precious goods! :)
4 Stars
"All the staff are very customer oriented"
From the quoting to the packing and loading and unloading the operators were very professional. Good staff, friendly and nothing was an issue. Would recommend to anyone in future. All the staff are very customer oriented and a pleasure to do business with. We had a small table with a bit of damage and a concrete ornament with a couple of bits broken off, which was not really an issue in the circumstances. I take my hat off to the Townsville men who loaded in extreme heat and humidity, without complaint. Overall, well done and a great team. Highly recommend your firm.
"The pick up was seamless at both ends"
I have been importing motorcycles from overseas for several years and this was the first time I had done so from Australia. Overall the experience was great, competitively priced, efficient and I was kept well informed of progress. The pick up was seamless at both ends and everything Conroy said they would do was done with the minimum of fuss. The only things that were a bit disappointing was that when I picked the bike up from Auckland, there was no importation paperwork with the bike and this was promised to be e-mailed to me. I am still waiting, (I would appreciate it if you could chase that up for me). Also, despite the easy payment options, I didn't think it was fair being charged a commission on a Debit Card transaction! Otherwise I was very impressed and wouldn't hesitate to use Conroy again or recommend Conroy to others.
"the service I was given by the consultant who helped us with our move"
I was very pleased with the service I was given by the consultant who helped us with our move. It made it easier to cope with all the stress that I was under. I would be more than happy to recommend Conroys Dandenong to anyone who is thinking of moving.
I was disappointed that the move was not consistent with the timeline given to us. Our furniture remained in Melbourne for almost two months before eventually being despatched to NZ. It also did not go to Wellington, but to Auckland and then was transported by land to Wellington - which meant that delicate items such as our fridge had to deal with the vibration associated with land transport. That said, Conroys eventually got the furniture to us on a Friday (but only after a few phone calls indicating our dissatisfaction with the time it had taken). The administration staff passed us around to others a bit but I found the field staff (furniture removal guys) to be friendly and efficient. Decent blokes who went out of their way for us. Because of that I will be recommending Conroy's services to others.